She wants to place an order. Her message ends with: “And I just love your products”.
When I ring, she’s soooo happy to hear from me.
Today is her 6th order. Over 12 years. She was given her first Fitz Like A Glove™ Ironing Board Cover as a gift. 20 years ago. She thinks.
Shirley tells me this order is a Fitz Like A Glove™ Cover for her. Renewing a cover she purchased many years ago. She doesn’t need a new Superior Felt Underlay. Because. She ordered two at once previously. So has a spare. But keeps giving her covers away. And has no spares.
Today’s order is also for a Fitz Like A Glove™ Ironing Board Cover and Superior Felt Underlay. A gift for her granddaughter. Who has just moved out of home.