All our products are made with love and care in RURAL Australia by men and women who have a disability.
“…..and you can quote me”
letters, emails, cards and notes from customers
We stay in touch…..and this is what you say.
Delighted I found your feel good site. (& Love the photography).
Pamela VIC 2016 August 04
Just to let you know that my husband loves the new ironing board cover…he does all the ironing. Regards
Shelley QLD July 2016
Finally replacing a very much loved and worn out Fitz…
Janet VIC July 2016
We are a current customer, after Mum sent us an ironing board cover, we
since gave one to someone for Christmas a few years ago. No rush, don’t make a special trip to post our order. Thanks
Jim SA July 2016
Received the parcel today, unwrapped but not yet on the ironing board. Thanks
Jim SA July 2016
Many Thanks Carol, arrived quickly, and great quality. Have recco’d to a friend..
Paul VIC July 2016
Many thanks for your ironing board cover no excuses now! Also loved your very wonderful photos. Thanks
Eril NSW July 2016
I found you when googling – totally annoyed with my current cover!! Hope to enjoy ironing when your cover arrives (ordered online today) ….Kind Regards
Bronwyn SA July 2016
This is my second ironing board cover from you. Sadly some bleach leaked from a shelf above the board and ate through the material. I was very happy I was able to find you online again – thanks for a great product!
Andrew VIC July 2016
Thankyou for my Ironing board cover, it arrived yesterday. My only regret is that I didn’t get it years ago. Now I am actually looking for things to iron. Best Wishes,
Ros NSW June 2016
Thanks for such efficient service. This is the third Ironing board cover I have bought from you – I’m fully expecting the quality to be as good as the others. Thanks for your prompt attention to the order. Cheers
Heather NSW June 2016
Whilst I have been in possession of my new cover for 2 or more weeks, tonight was the very first use – so I felt it only right and fair, given your superbly
Dear Carol and Victor
personal and almost interactive (you do make the viewer feel like we are on the property with you) website / video, that I contact you and confirm you have another happy customer.
They say it is the little things in life that make one’s day, and domestically, you have made mine!
Why oh why did I not search years earlier rather than put up with my woe begone cover – fear of not finding anything much better I guess.
Well this experience has been another reminder to not be stumped by fear, but to seize the day and boldly go forth!
Wishing you both many more years of success and fun in your business.
Annie TAS June 2016. (After her purchase. See her enquiry below.)
Hello Carol and Victor
I have stumbled upon your website and what a refreshing presentation of products on sale on the good old internet! Whilst I am hardly an avid user and certainly not an ‘online’ shopper, I congratulate you.
I do have a dire need to replace my very old and tired and utterly useless board cover; I need your help in two ways.
Firstly to advise the size of cover, dimensions of my dear old battle weary board are:
122cm length and at widest point 39cm
I would like the colour blue please.
And yes I most certainly need new ‘underlay’ – is this just a matter of cutting out myself?
Lastly, I wish to only purchase either on the phone with credit card, or EFT to your bank account.
Hoping my requests are not entirely confusing or unreasonable
Cheerio, Annie from Tassie
Annie TAS May 2016
Received parcel today, love the colour. Should be many hours of happy ironing,as if ironing is a happy chore.
New cover will make all the difference.Thanks for your prompt service, much appreciated. Have a great week. Kind regards
Margaret NSW May 2016
It’s always a pleasure doing business with you. I’ve purchased products from you in the past and if anyone can love ironing, mine is made easier with your covers. I do a lot as I’m a patchworker!
We too live on a rural property, 6 acres east of Bega, on the coast, so I can share your love of the rural life. There’s nothing better than walking through the bush with an old faithful dog at your side.
Keep up the good work. Kind regards,
Trish NSW May 2016
Just letting you know that I have received my ironing board cover, have fitted it and am very happy with it! Thanks again,
Kerry NSW May 2016
Thanks for your speedy reply. I have placed an order for the extra small cover and felt underlay as you suggested. I think the buttercup yellow will brighten up my mood for ironing
I look forward to receiving the cover and underlay.
I found out about your company and its products via Google – searching for ironing board covers for my fold out ironing board. Isn’t the internet a wonderful thing!
Irena VIC May 2016
Good morning Carol,
Just to confirm, I have transferred $87.85 by direct deposit to your nominated account as payment for the order below. Thank you for your prompt response.
In regard to your ‘marketing’ question, I came upon your website via a Google search for ironing board covers and was impressed by the description of your product and the fact that it is Australian made.
I look forward to receiving my order! Kind regards,
Pat NSW May 2016
I just googled ‘ironing board covers made in Australia. I looked at a few others and decided that yours was the go. I liked the fact that you are making a go of it in Kandos and that you are helping disabled people. I also liked the look of the anchoring system, because covers that move drive me nuts!
Beth NSW May 2016.
PS hope you get some decent rain soon!
I’ve just placed an order from your website, as I was looking for a new ironing board cover. I discovered Fitz Like A Glove via a Google search, and was impressed by the amount of information on your website. As someone who loves to research details, it helped me decide from among all the options for covers that were available. Sounds like a lot of effort has gone into your products, keep up the good work! Regards,
Cheryl ACT April 2016
Thank you for the very prompt delivery of my new ironing board cover and felt, which I received on Monday.
This is my second cover, as my previous one finally wore out after many years faithful service! I had no hesitation in ordering a replacement as I think they are the best ironing board covers available.
I also wanted to mention that I also bought from you because I believe you run a very ethical company that produces excellent products. Furthermore, you help disadvantaged people who might otherwise get left behind by society. I feel that it’s important in this day and age to support such companies, and not just go for the cheapest product.
So thank you again for my cover, and thank you for the great work you do. Kind regards,
Nick NSW April 2016
This will be Mum’s Third great cover. She loves them!!!
Marie QLD March 2016
Thank you so much for your email of 21st May. My apologies for not responding earlier but we have been away. The cover fits perfectly (just like a glove !!!) and is so smooth to iron on – I can’t believe I have persevered so long with inferior covers.
I have spoken to several friends and family and will be in touch if any of them decide to purchase some of your “goodies”. It has been delightful dealing with someone so professional and I hope I can send some more business your way in the future. Regards
Lorraine VIC March 2016
My “Fitz Like a Glove” cover was received today & has been effortlessly installed onto my ironing board, pronto! An evening of ironing ensued with great enthusiasm. I’m very pleased with the latest edition to my home care arsenal! Thank you for developing this delightful, quality product.
Heather SA March 2016
Received your email this morning re postage of pressing cloths I ordered. When I arrived home this afternoon, there was parcel sticking out of my letter box. Many thanks for your prompt despatch – I am giving them away as gifts. Glad you remembered me. Best wishes.
Ruth NSW March 2016
Dear Carol and Victor,
I was very impressed by your turn around time from placing my order to receiving my Ironing Board Cover.
It does “fit like a glove” and I love it, especially after searching for a very long time for a cover to fit my oversized board.
A total bonus is that it is an Australian made product. I like to support Australian companies that produce excellent products….keep up the great work! Thanks again.
Mandy SA March 2016
Thanks so much for all your trouble. The cover arrived today and looks great. Thanks so much.
Margaret NSW March 2016
I read about your covers on a forum, Martha Pullen. I had kept the information and after a frustrating week trying to iron, I said it was time to try your product. We used to go to the York fairgrounds once a year for a street rod show. My boys loved every moment of the trips and we all have fond memories. It is a beauty part of PA. Have you ever returned to the US
for a visit? Regards
Lois USA March 2016
Dear Carol. The ironing board cover has arrived safely. It was easy to install and we are very pleased with it. Thank you very much.
Sue SA March 2016
Hello lovely lady,
I have just received my parcel & as always , very delighted ! Thank you so much.
You’re right, we do go back along way .. All those years ago at the Canberra show. You were such a delight to chat with ( & still are ) & I’m thrilled to see that business is still going strong.
I just loooove the ironing board cover & it was the only cover I ever found that fit my mums 50 + year old ironing board . Well, very sad news … Unfortunately I’ve ironed my last shirt on that board , it finally succumbed to old age a couple of weeks ago . A very sad moment for me . I lost my dear mum when I was 14 years old & one of my most vivid memories is standing next to her as a child , with my toy ironing board & toy iron , stealing all the hankie , pillow cases , tea towels & undies to iron myself ! Every time she put her iron down , I would press my iron against hers to heat up & would happily do this for hours !!! That’s the 70’s for you! I’m not sure my kids would have called that fun.
So we have a new board now , thanks to Costco. It’s very short & wide like my old one & thankfully the new cover fitz like a glove??
I hope this finds you & your family well & enjoying life. I just loved seeing the beautiful photos from your patch of paradise & have signed up for emails & ‘liked’ on Facebook. Looking forward to a daily dose of inspiration & hearing snippets from your world. Thanks again. Kindest regards,
Michelle VIC March 2016
Thank you Carol. I received my Fitz Like A Glove Ironing Board Cover Tuesday morning. It fits like a “glove”. The first cover I have ever had that has done this. Kind regards
Vivian WA March 2016
My lovely new buttercup ironing board cover arrived today. Might have to wear my sunnies while I’m ironing though. Seriously I’m thrilled with it. Can’t wait to get ironing!! ( haha ) Many thanks,
Marg SA March 2016
Thanks Carol, Aus Post on speed. My parcel arrived in 48 hrs.
Was great to have a chat with you the other day. All the best,
Anne-Marie NSW March 2016
Dear all, I have just bought my second ironing board cover. My first cover lasted for at least 5 years of heavy ironing (I am a sewer and quilter as well as a grandmother of 7 children). I love how it fits snugly around the ironing board and makes ironing so hassle free. You are the best product on the market. Keep up the good work.
Irene NSW March 2016
Hello Carol. Thank you for your confirmation of my order.
I understand your mail challenges in remote area – so happy to wait for my purchase.
In answer to your marketing questions:
I was googling furiously (world wide) to find replacement felt for my Brabantia ironing board (no luck). While surfing the net I found your site ….. was impressed with the quality product being sold in remote Australia – and by those disadvantaged.
Wishing you continued success …… cannot wait for my order.
Helen SA March 2016
PS Loved the youtube on your products 🙂
Thank you for a wonderful cover/underlay. This is my third purchase not because the cover wore out but my iron decided to malfunction and burnt a hole in both, and I don’t mend holes. lol.
Rosemary NSW March 2016
My ‘perfect ironing board’ cover arrived yesterday morning and I am thrilled with it. As a matter of fact it is the first online order I have ever received trouble free. Mainly when I order goods they are dropped off at the local Post Office and we have to chase them up and collect them, but yours arrived at the door, much to our delight.
It has been a pleasure dealing with you and I wish your wonderful business continuing success. I will certainly recommend you to any of my friends who may be in need of a new cover. I look forward to using it and will follow the rules about care – specifically the tip about not ironing dry the water spills from the filler.
Bye and many thanks
Regards Rosemary NSW March 2016
Hi Carol, it’s time to order another cover – they are the best.
Elizabeth NSW March 2016
Good morning, Carol,
With regard to your market research, we came across your website purely by chance when searching (perhaps we should mention Google at this point) for a supplier of ironing board covers (which seem to be a little difficult to find – don’t people still iron clothes these days?) In any event we found you and were impressed by your website, its presentation and the ‘ethics’ of your business. We also like to support smaller businesses and leave the big guys to do what they do best. Keep up the good work!
Robyn and John NSW March 2016
Received my order today, thank you for the excellent service and prompt delivery. The cover fitted my ironing board perfectly and the quality of it and the underlay is first class. I’m sure it will last for years to come. Best wishes.
Nick VIC February 2016
Hi Carol and Victor.
I received the ironing board cover that I ordered and I am stoked. I have a large, old ironing board and was finding it difficult to find a cover to fit it – but yours fits brilliantly. I am a big believer in Aussie made and try really hard to source the majority of my purchases (food, clothes, etc) from Australian companies. I would have absolutely no hesitation in recommending your product to everyone!
Well done, and keep up the great work. Best wishes,
Donna QLD February 2016
Thanks Carol, it arrived this morning.
Diana NSW February 2016
Thanks Carol. The ironing cover is great. Much better with the felt underlay and lots of padding!
David VIC February 2016
Hello Carol and Victor,
Thanks so much for your message. Yes, parcel arrived safely and I’m thrilled. The cover that came off my Mum’s ironing board was the same colour, but had become very thin and did eventually tear.
I think she would have bought it through the guide dogs ordering catalogue, so would have had it for a number of years. When my Dad died in 2002 I inherited the cover which had already done lots of work – it only ‘gave up the ghost’ in the last few months !! Because I ordered the same green it now looks as though the rips and tears have ‘healed up’ !! Of course with the better padding it is better than ever. Congratulations on a brilliant product. Best wishes. PS Great photo of the Rosella.
Virginia NSW February 2016
Dear Carol. I found you by using Google. Being a former “country person”, and my mum (now departed) worked with the disabled, I thought what a wonderful thing to support. Looking forward to receiving my ironing board cover and felt! Cheers
Tracy WA January 2016
You have the best website for ironing board covers. Cheers
Bruce VIC January 2016
Many thanks [for letting me know my parcel is on its way ]. Love your photos.
Elvio NSW January 2016
Hello Carol, Thanks very much. I will keep a watch out. You can bet that whenever I step out they [ Australia Post ] will arrive. If it is allowed, I would be happy if they left the parcel in my letterbox or on the front steps if I am out to save having to fight the crowds at the post office. Thank you again.
Michael QLD December 2015
Hi there. I bought an ironing board cover from you several years ago, great product so great I now enjoy ironing. What is the cost now of your board covers. I really need to get the family onto them! Look forward to hearing from you and commend you for the wonderful opportunity you are giving these wonderful people who sew for you.
Meg NSW December 2015
Thanks Carol. The parcel was delivered safely today so that is one less on your delivery list. Happy Christmas
Anne NSW December 2015
Good evening Carol,
Thank you for your parcel which was received yesterday in good order. They are marvellous creations and a pleasure to use. Much appreciated.
Barry and Helen NSW 2015 December
Oh Carol, I thought you’d be blasé by now [about receiving positive feedback]! So glad to be able to give happy feedback. An architect friend says the mark of a great designer is one who provides an elegant solution to an apparently simple need. Perhaps he should’ve met your Victor! Best wishes to you both (and many more great designs!)
Susie Vic 2015 November
Parcel all received – we are getting stuck into the ironing already! Too hot here now for a fire but will look forward to putting the log lugger to great use once winter approaches. With thanks
Vivien NSW 2015 November
Hi Carol. Thank you for replying so promptly. I have placed my order successfully and look forward to receiving the goodies. I am very pleased to find a proper felt underlay as ours does not go over the sides of the ironing board. I am also looking forward to using the log lugger – hopefully no more mess all over the floor from the door to the fireplace and around it!!
Vivien NSW 2015 November
Dear Carol, aka the Ironing Diva,
Thank you for your email and look forward to receiving the goodies. Oh what bliss it will be to have a decent ironing board cover and not have to wrestle with it.
Love the photo on your website of your Tricolour Rough Collie. Still miss my Bonnie (C’est La Vie Song n Dance). Please give yours a hug for me.
Keep up the good work; you’re a tonic for the Aussie consumer.
Kate 🙂 NSW 2015 November
Thank you for replying so promptly. I have placed my order successfully and look forward to receiving the goodies. I am very pleased to find a proper felt underlay as ours does not go over the sides of the ironing board. I am also looking forward to using the log lugger – hopefully no more mess all over the floor from the door to the fireplace and around it!! Best wishes
Vivien NSW 2015 November
Dear Carol, I would like to let you know that my parcel arrived today thank you so much for the very prompt service. My other half will road test it later tonight but he is must impressed at this point. Kind regards,
Trish QLD 2015 November
Hello Carol. I bought an ironing board cover a couple of months back, in between we have moved into a house we had built. If only the design and attention to detail in the “fitz like a glove” cover were not so rare! I’m delighted every time I iron (ha ha not the ironing, but the cover makes it less of a drag!). Your service was prompt, pleasant and efficient. Such a pleasure to have my second cover, I wouldn’t buy any other. (The first was bought years ago. I’ve only just read your suggestions and realised it probably only deteriorated because I kept filling the iron on it, spilling then drying the water with the iron). It’s also been fun to read your heart-warming back-story. Many thanks and well done,
Susie NSW 2015 November
By Mail: I have much enjoyed my ironing board cover – purchased in 2011. It certainly fits beautifully and makes ironing easier. Congratulations!
Barbara NSW 2015 November
Hi Carol, This is my 3rd ironing board cover and the only one to have really worn out. They are fabulous, never wrinkle and wear so well. I think the current one is at least 5 years old and has only just developed a small worn patch. Thank you for such a great product. Kind regards
Joan NSW 2015 November
Thank you Carol for your cheerful and wonderful service. These are an amazing product which i have been happily using for many years.
Pamela NSW 2015 October
Received By Mail. I have been buying your excellent product for quite a few years now. I find your ironing board covers far superior to any others I have had. (And have been ironing now for many, many years and have tried many covers.) Your covers always fit well, they never move and they last such a long time. Thank you for a wonderful product.
Jennie NSW 2015 October
Hi Carol, Forgive the delay – life has been a bit on the crazy busy side of late. My Mum was over the moon with her new cover. I put it on for her and she has been sharing your contact details with friends and neighbours. So hopefully more orders coming your way. Good news – the napisan trick worked a treat on my messed up cover and it is once again looking brand new! Regards
Louise QLD 2015 October
Thanks Carol, Parcel arrived this morning…….all good.
Maureen NSW 2015 October
Hi Carol, I found out about you by Google search. It did take me a little while but being from a farm myself I could not go past your items. My payment has been made by Credit Card so all should be good to go. Kind regards,
Kathie NSW 2015 October
Hi Carol. Received the parcel this morning. Really glad to know you are still in business as we love your ironing board covers. Many thanks
Ronda NSW 2015 October
hiya. bought one of your wonderful Fitz Like a Glove ironing board cover and the under pad some years ago – love it so much – it will never wear out – so – as I am moving house shortly, I have ordered another set for my new home, and am leaving the other behind, on the board in the ironing cabinet, for the new owners here to enjoy. Thank you for your great products! Cheers
Ros VIC 2015 September
Hi. I’m really looking forward to receiving my gorgeous bright buttercup gold cover. I have been looking for a while in the shops for a quality cover but couldn’t find any so i turned to Google. As soon as i saw your website and instructions i knew i would be getting a quality product. After reading your testimonials i know i will be satisfied.
Your photos are gorgeous. Enjoy your beautiful rural outlook, we truly live in a beautiful country. Thanks and regards
Chris NSW August 2015
I hate to think how many years I have had my original fitz like a glove, but it was purchased at the Mudgee Small Farms Field Days and it is definitely time to replace it and those I purchased for my now adult children. I would not buy anything else.
Margaret NSW August 2015
Hi Carol, I’m a current customer. First bought the Fitz about 15 years ago when it was being promoted on the phone by some charity or other. When it needed replacing I didn’t know where to find them. Eventually I got a computer and Googled it. I think I am on my 4th! Cheers
Irene VIC July 2015
Hello Carol – I received the ironing board cover and felt today, and have already installed it on my ironing board. It fits wonderfully and will be a pleasure to iron on. Thank you so much for the wonderful personalized service and please thank your staff on a job well done. Have a good day!
Patty Michigan, USA July 2015
Hello! I really loved your videos – they gave me all the information I needed, and it looks like you had fun making them, too! Really looking forward to getting my new ironing board cover, and loving that it’s Australian-made!! Warm regards
Karen SA July 23015
I’m so excited to find that you are still selling your wonderful product. I bought my first one approx 10 years ago. Today I had to buy a new ironing board and decided the old cover was a bit faded and could be replaced. It still was working wonderfully doing it’s “fitting like a glove” job! I’m looking forward to the day my new cover arrives in the mail. Congratulations on a great product.
Liz NSW July 2015
Hi Carol. Thanks for the confirmation of my order – you probably don’t remember all your customers but I’m a very committed “Fitz like a Glove” customer, the cover in this order is probably my 5th or 6th order from you (I keep giving them away to friends!!!). We found you at the Mudgee Field Days years ago!! By the way, we have recently relocated from Sydney to a suburb of Albury – now that we are retired there is no need for us to stay in the hustle and bustle of the city so have opted for a quieter existence in the bush! Cheers
Suzi NSW June 2015
Carol – thankyou so much for getting back to me. I got your message a bit too late to call back, but with your instructions have now placed my order.
Guess what? We have just renovated our coast home and need the log lugger. Yep – I bought the one we have in our Canberra home some time ago – along with the ironing stuff; I am an ironing freak – and my husband loves it – wants one in our holiday house!!! Regards
Bronwyn ACT June 2015
Hi Carol, Ironing board cover arrived and I fitted it today – so easy. Was interested to read your tip about No iron drying on wet cover! That is what I think happened to ‘wear it out’ this time….. I can’t blame anyone but myself – I think I do it a lot, BUT no more…. Thanks and cheers,
Philippa NSW June 2015
Carol. This is one of the best things I’ve ever purchased. If not the best. My original purchase was from the Guide Dogs of NSW many years ago.
Noelene NSW May 2015
Hi Carol, Love your ironing board cover but they don’t last forever so here I am back to buy another one. Regards
Virginia NSW May 2015
Dear Carol, My ironing board cover arrived yesterday and I am thrilled with it. It fits really well. Thank you so much for your prompt service.
Judith VIC April 2015
Thank you, Carol, for your continuing outstanding service. The parcel arrived yesterday and, within minutes, the (very) old ‘Fitz Like a Glove’ was removed and the ironing board was resplendent in its new ‘clothes’ – who said ironing was a chore! Kindest regards,
Robyn ACT April 2015
Thanks Carol, looking forward to receiving my order. I found you via a Google search. Always aim to buy and support quality Aussie owned and made products. Regards
Steph NSW April 2015
I JUST GOOGLED IRONING BOARD COVERS AND READ UP ON EVERYTHING AND YOU SOUNDED THE BEST…SO HERE’S HOPING!
Sue NSW April 2015
Dear Carol. I have just transferred the money to you account for my order. Your ironing board covers are brilliant and I have been using one for years. I had to buy another ironing board as my husband and I now both do the ironing together but he won’t use the new ironing board because he hates the cover so I get stuck with it! I can’t wait for the new cover to come.
Many thanks. Regards
Julie NSW April 2015
Thank you for your email. I thought I had emailed to say thank you and tell you that I was impressed with the speed of delivery and totally satisfied with the products. Yours sincerely
Adele WA April 2015
Wonderful as always, thanks Carol. I spread the news about what a good product it is to support whenever I can. Cheers,
Margie NSW April 2015
Hi Carol. I googled BUY IRONING BOARD COVER AUSTRALIA, and you came to the top of the page!! Well done.
Joan QLD April 2015
Hello Carol, Thank you for your email.
The ironing board cover is wearing really well. I am a quilter so it has to work very hard. The material is of excellent quality and it fits……….! like a glove !!
I enjoy using it because of the high quality it makes ironing so much easier, I really wouldn’t be without it.
Your personal service really sets you apart from so many companies these days. Well done to you and the folk who work there. Keep up the good work! Best wishes
Joyce NSW April 2015
HI Carol, No problems with the Fitz Like A Glove– I hate ironing, but this seems to stay unwrinkled and provides a smooth surface. Ordering, delivery and communication were all excellent. Thanks
Ruth NSW April 2015
Hello Carol. Thank you for ringing me yesterday – it was lovely to speak with you.
I have remembered where I saw your information. It was in Australian Patchwork & Quilting Magazine which I was reading at our Doctor’s Surgery.
I am also very impressed that the covers are made by people with a disability. I didn’t mention it yesterday, but I was on the committee of our local Disability Support Group for over 10 years, the last 9 years of that time as Secretary/Treasurer of that Group.
In that time my husband and I were heavily involved in the building and setting up of a Hydrotherapy Pool/Complex in our little town. Keep up the good work.
Natalie QLD April 2015
Hi Carol. Thank you for your email.
1. Are you getting the wear from your Fitz Like A Glove Ironing Board Cover that you expected? First class product
2. What do you like best about your Fitz Like A Glove Ironing Board Cover? It does not move or bunch up
3. What do you like best about buying from us? Efficient and friendly service with great products, I especially like the pressing cloth.
Many Thanks and Kind Regards
Maria VIC March 2015
Wow! That 12 months went by quickly. I was admiring the ironing board cover just the other day and thinking how well it is lasting – a bitter sweet moment because its satisfying to know that I have a high quality product and mildly disappointing that I won’t have a reason to shop again for a little while yet.
Happy to answer your questions:
1. Are you getting the wear from your Fitz Like A Glove Ironing Board Cover that you expected?
Yes – its kept its shape and the surface is still in good condition.
2. What do you like best about your Fitz Like A Glove Ironing Board Cover?
I like the colour (crisp white) and the crisp quality of the cotton. But to be truthful, the thing that gives me the most satisfaction is the underlay. It’s marvellous and makes it nice to iron. The clothes look better too.
3. What do you like best about buying from us?
Prompt, personalised, friendly service and a receiving a product that matching the advertising promise. It is a very satisfying purchase and I will shop with you again. In fact, sometimes I catch myself worrying that I will forget where I got it or won’t find you again – this happens randomly, when I’m not ironing and its testament to how much I like the product. Take Care
Martine NSW March 2015
Hi Carol, Used the ironing board cover today for the first time – it’s great! Thanks
David VIC 2015 March
A Handwritten Thank You Note Via Australia Post
My order of the ironing board covers and underlay arrived promptly – many thanks.
Your orders are always so beautifully packaged – I’ve popped the sprig of lavender in my handkerchief sachet.
Over the years I have bought shoe bags, log lugger and numerous ironing board covers and all the products are always of the highest quality, which is really appreciated.
It was lovely chatting to you on the phone. Best wishes and good health.
Trish NSW 2015 March
I was recently talking to a friend who was interested in buying one of your covers. I was able to tell her that I have had mine for 15 – 20 years. My son who was in the navy at the time also bought one. We were both very impressed with them. As you can see mine has lasted a very long time, and is still excellent. I think it will outlast the ironing board!
Thank you for such a wonderful product.
Margaret NSW 2015 March
I bought two of your ironing board covers some time ago. I was very impressed. So I would like two more!
Linda WA February 2015
Hi Carol, This is my second Fitz ironing cover and it has just worn out after over 10 years of frequent use I think I purchased my old one at Orange Field days, as I have lived in Victoria now for 7 years I know it is over 10 years old Magnificent service. Kind regards
Sheila VIC February 2015
Haha, I feel very honoured to be your first ever DD customer – it is such a great idea so quick and easy and completely traceable!
I will let my ironing pile up in anticipation of my parcel arriving! Have a lovely day.
Denise QLD February 2015
So glad you are still in business. This order is probably my 6th as I keep recommending fitz like a glove to friends.
Margaret ACT February 2015
This is my second Fitz ironing board cover. I like them so much.
Veronica VIC January 2015
Hi Carol, Thanks for getting back to me so quickly, I’m happy to wait until the felt comes in and for the cover the driftwood would be great, thanks. P.S. The concept, website, products and service thus far are great – I’m glad I found it (for the purposes of market research, I was Googling ironing board covers). Regards
Peter VIC January 2015
Hi Carol. Thank You for your quick reply and comprehensive information. Having finally worn through the top of my last cover – bought several years ago at a craft fair, and made by one of the stall holders, I decided that, rather than attempting to put a new top on it, I’d see what was available. Google found you easily and the web-site information convinced me to put in this order. Your information about spilled water and ironing dry was spot on. I won’t do it with the new one. Cheers
Marg QLD January 2015
This is my third cover, Carol. I love your product so just keep buying them when they become too threadbare . . . I think I may have found it on Google originally. Don’t stop producing these lovely covers!
Kathryn QLD January 2015
Hi Carol. I’ve ordered a couple of times before this. I’m sorry, I can’t remember how I heard about your ironing board covers. Maybe searching with Google as I had never been happy with chain store products. But one of the craft magazines is also a possibility. Must be more (maybe much more!) than 10 years ago now as each one lasts a long time!
Julie NSW January 2015
Hi Carol. I found your company by a Google search for ironing board covers. I was very impressed by the info in your video, the fact that the products are Australian made, support people with disabilities and the overall obvious quality of the product. I was also very impressed by your quick and useful response to my email question regarding size. Cheers
Chris SA January 2015
Hi Carol. I wanted to buy an Australian Made Product. As my ironing board is 41 cm wide, cheaper standard size ironing board covers do not fit well nor stay on. I prefer to buy Australian, so “Googled” & found your product. Looking forward to receiving your product.
Pam QLD January 2015
Hello Carol. Just letting you know my parcel arrived yesterday. The ironing board cover etc fits just as you said it would – wonderful !!!! Kind regards
Natalie QLD January 2015
I found you when I undertook a Google search for “best ironing board
Mary NSW December 2014
Incredibly, my package arrived here in New Milford, CT in the USA on December 24th, (we mailed from Australia on the 17th of December 2014) just in time to be wrapped and put under the Christmas tree! Having ordered so late, I had no business even hoping for such quick turnaround … I have a huge pile of ironing in the laundry, now that the big holiday celebration is behind us, and I can’t wait to put on my new “Fitz” for the job ahead. Thanks!!
Lucy USA December 2014
Have bought this item for many years. Don’t remember where I first heard of you, but love the ironing board cover. It lasts so well.
Marilyn WA December 2014
Hello Carol. It was a Google search that found your site and ‘The Misty Morning at the Office’ dragged me in 🙂 Best wishes
Jan NSW December 2014
Hi Carol. I found you through Google, but I also have one of your ironing board covers that is now at least 5 years old, still going strong, but starting to look a bit tired colour-wise! The felt underlay is also starting to get a bit flat, having had years of use. Looking forward to my new cover. Cheers
Stephanie WA December 2015
Hi Carol! I’ve already received my parcel and will be fitting it to my ironing board this weekend. Many thanks for your speedy and efficient service!! Warm regards
Lois WA December 2015
Hi. Google search was the way we found you and being made in Oz was the thing that did it.
Nicola VIC December 2014
Hi Carol, I found out about your excellent product at Mosman markets many years ago. My under felt is still going strong almost 10 years on!
Maggie NSW December 2014
Hi Carol, the parcel has been received with thanks, great service. Regards
Nicola VIC December 2014
I found you on Google. It sounds like this is a great business and I’m happy to support it.
Elizabeth NSW November 2014
I have bought ironing board covers from you in the past and also a log lugger. Love the products.
Tina NSW November 2014
I found you through your website through Google. I liked that your workforce were disabled people and decided that the $60 difference between your product and Target’s was worth the extra dollars. I hope the product lives up to your promises.
Ewa NSW November 2014
Hi Carol, You will be pleased to know that Australia Post was faster than Speed Gordon!! I received the ironing board cover today and it is fitted already! The man of the house who is also the ironer in the family is one happy camper tonight. Thank You
Gwen NSW November 2014
Hello Carol. I received 2 confirmation emails from you – hopefully you will only send 1 ironing board cover! I Googled ironing board covers and your website came up – I like that you are an Aussie brand and that you are also helping disabled and/or intellectually challenged people to get into the workforce. Great to see that your business is situated “in the bush” and that doesn’t stop you from reaching the world with your product!
Sue NSW November 2014
This will be my third one- love the product
Barbara QLD 2014 Novembe
Hi Carol, Thanks for your email and order confirmation. I found you simply by checking the internet… and I liked the look of your products. I will let you know how my new ironing board cover goes. Thanks,
Liz SA November 2014
Hello Carol. I am emailing you with excitement, to thankyou for the amazing ironing board cover. I have been in Cairns caring for my daughter & grandson for 6 weeks, & only returned home last Tuesday. The parcel arrived at my daughters 5 mins after I left, & I received mine yesterday , when they came to Innisfail for another of my Grandsons, 5th birthday party. I couldn’t wait to get home to fit the cover. I even kept heaps of ironing to try it out, & oh my goodness it is great. My daughter is over the moon with hers, & even her husband sees I made a great decision !! Thank you for making such an amazing product, which will make my daughters ironing experience so much better, & mine, &, I am going to enjoy ironing at my daughters in future. I will also recommend the ironing board to all my family & friends, particularly those who refuse to iron!! Warm regards,
Michele QLD November 2014
Hello Carol, I first met you at the Mudgee Small Farm Field Days and have ordered from you before – I love your ironing board covers and am moving house so wanted a fresh start! Cheers,
Liz NSW October 2014
Thank you Carol. I have ordered the cover just before I saw your email response!! Can’t wait to get it… A new excitement around ironing… Yay!!
Alana WA October 2014
Hi Carol – thanks for your great service and wonderful product – this is the second ironing board cover I have ordered – the last one didn’t wear out, but I bought a bigger ironing board. I work in education in the disability sector and it is so great to hear about the team working with you – not only are you providing employment opportunities for our disabilities sector, but you are creating and providing some wonderful quality products . . . Thank you so much to you and the team. Kind regards
Janet NSW October 2014
First of all let me say what a delight your web site is, I feel I know you by the time I have read your story and your blog! My question to you is : I would like to take advantage of your special gift offer and send one to my Daughter in Law. My problem is that you don’t do Pay Pal and my husband is not comfortable using anything else. I have down loaded and printed your order form and would like to pay by cheque, unfortunately there is not a mention of the special gift offer on the form. Any suggestions? Cheers
Note: A thank you to Rosemary. We now have a link for everyone to pay by PayPal. We always listen! ~Carol
Rosemary NSW October 2014
I saw an ad on PatternReview and it was perfect timing because I’ve been very frustrated with my current cover and didn’t know there was anything better out there! Plus I love the idea of helping people with disabilities:-)
Barbara Massachusetts USA October 2014
I’m looking forward to receiving my new ironing board cover. Actually the only reason that I am replacing it is because I put a hole in it with my seam ripper (drats). I am a costume maker (from home) and I volunteer for high school productions. I found my huge ironing board somewhere, don’t remember, but couldn’t find a cover. I found you on Google, with relief that you carried an extra large cover. Grateful for your business and the people it serves, both employees and customers. I’d be happy to provide a online recommendation if desired. Thanks again,
Elaine Michigan USA October 2014
(We think Elaine’s email, written from the heart, is so much better than a formal recommendation, so we’re using it as is!)
Very happy with the Fitz Like A Glove Ironing Board Cover . I had a lot of trouble replacing the ironing board cover I had because of the extra large size the board is, thankfully I stumbled across your website and have a nice new cover that not only fits but doesn’t move. This is truly a 5 out of 5 star quality product. Would happily recommend this company to family and friends. Thanking you. Kind regards,
Jenny TAS October 2014
Thank you, I am very happy with my new ironing board cover. I love the colour and I love ironing on the surface. The ironing cloth also works well, thank you.
Sharynn WA October 2014
Knowing your company is supporting the disabled was the icing on the cake with this purchase! Truly heartening!
Kirrily NSW October 2014
This is the second ironing board cover I have bought – thank you in anticipation – it’s a fantastic product!
Barbara VIC October 2014
I am a returning customer who can’t speak highly enough of your product. Regards
Helen ACT October 2014
I needed a new ironing board cover so did a Safari internet search and read the first few that came up. I was impressed with a couple, including cheaper ones, but chose yours because:
– the quality sounds superior: I like cotton, and the fact that it is colourfast
– it is Australian made
– it is a worthwhile community project
– it sounds ethical
Adel VIC October 2014
Replacing a wonderful cover that I have had for I don’t know how long. Glad that you are still around.
Alison NSW October 2014
We’ve had one of your covers for over 5years and it has been excellent, only has a tiny rip now.
Deej SA September 2014
Good afternoon Carol Thank you so much for sending the replacement tension cord. It’s doing the job beautifully! I too enjoyed our conversation that day….it would be lovely if I had neighbours like you.
Jacinta QLD September 2014
Thank you Carol. You deserve great success with your business.
Symon WA September 2014
I’m a returning customer, originally through CWA – way back! Good to do business with you again! Cheers
Wendy NSW September 2014
Hi Carol, Found you when I searched internet, like the idea of how the cover is secured and also that you are employing people with disabilities. Kind regards
Rob NSW September 2014
Hi Carol. Thank you yes we have received our order and love your product. Good luck with the internet. Best Wishes
Kirstin NSW August 2014
Found you on the mighty Google machine Carol, Thanks
Graeme VIC August 2014
Thanks Carol. Gail was delighted to receive her new board cover and now wants to purchase a new board to grace it with! Cheers,
Diana NSW August 2014
Hi Carol, I forgot to enter in the comments section that I am a very satisfied returning customer 🙂 Regards
Louise NSW August 2014
Hi Carol, the parcel duly arrived and is in service, many thanks,
Maggie WA August 2014
Hi Carol, Just letting you know that I have received my parcel. Package arrived in great condition…will fit felt underlay and cover tonight. Thanks for your personal touch. Keen to try it out. Have a great day! Warm regards,
Jenny QLD August 2014
Thank you for your email. Yes, my ironing board cover arrived safely and much quicker than I thought it would. (Thanks Australia Post!) I have been using this ironing board cover for many years but had always purchased through ‘Guide Dogs SA’. I was utterly dismayed when they stopped selling products. So when my last cover ‘wore out’, I looked at the label, did a Google search and found I could purchase again. Thanks so much. These ironing board covers are the best ever!
Barb SA August 2014
Hi Carol, I have been using the ironing board cover for many years and love the product. Keep up the good work. Cheers.
Carol VIC August 2014
I purchased two of your ironing board covers in January 2003. I fitted one and the other was to give away. My cover has developed a couple of holes so it is time to replace it. More than ten years use!
Jan NSW August 2014
Hello Carol. Thank you for the phone call regarding the colour of my ironing board cover. I first heard about your business from my daughter, and I am fairly certain she learnt of it in Pattern Review and Australian Stitches. This is my second cover…the first has lasted a long time!..I am not sure how many my daughter has had! Regards,
Irene WA August 2014
Hello Carol. Looking forward to receiving my package! I found you on “Homelife”
Liz NSW July 2014
Hi Carol, Just to let you know our order was received today, thank you for your great service. Regards
Allan NSW July 2014
Hi Carol & Victor, I am very happy with my cover & padding. It was handy to have it delivered (very promptly too) as shopping for household goods is not high on my priority or fun list. Having worked with people with disabilities I am happy that they can be meaningfully employed, it does wonders for their self esteem too. Love your photos. Cheers
Sandra NSW July 2014
Hi Carol, The ironing board cover has been received and ‘christened’ already. Thank you, and thank you also for the slip of lavender and bookmark. Cheers,
Ross NSW June 2014
Thank you Carol for your lovely message – yes i received the covers – one was for me and the other for my son who actually irons more than I do. He found an old board and needed a cover and luckily i remembered I bought my original form you many years ago. He has now bought an iron too!! Interesting how things work out. Love your photos – I come from Longreach in QLD so your photos bring fond memories of my family roots. Thank you again
Sally VIC June 2014
Hello Carol & Victor, My apologies in my delay in replying.
I am delighted with my Fitz like a glove ironing cover and Best Boy cloth and would like to thank you for all the advice you have given. I did as you indicated and used a pure wool blanket doubled, cut and shaped to the ironing board and then attached my extra large Fitz like a glove cover to my 43 year old Frazer ironing board.
Both John & I actually enjoy ironing now as the underlay actually fits and the ironing board cover does not move at all and the Gumleaf colour looks fantastic. We both agree the clothes are easier to iron and are crease free. I have mentioned your product to my daughter and daughter in law and will let my friends know about your products. In fact when my daughter goes overseas in a couple of weeks I will order a cover for her, it is a very small ironing board will have to measure it first.
Once again, John & I cannot thank you enough, it has definitely made our lives a lot easier and that’s what you need at our age.
Christine & John VIC June 2014
Hi Carol and Victor. We are DELIGHTED with our new ironing board cover. It is perfect and (almost) makes ironing a pleasure!
Julian VIC June 2014
Hi Carol. Thankyou very much the parcel arrived and we are thrilled with it. I will be recommending it to friends. Look forward to shopping with you again. Kind regards
Julie WA June 2014
Dear Carol. Sorry I hadn’t got back to you sooner with regards my ironing board cover but we have only just returned from touring
Rural WA. We had been out to the Goldfields in Kalgoorlie and then down to the Great South West Coast. The cover arrived within a week and it is fabulous. No dreadful fumes coming off the materiel when using like the one I had bought from KMart. It fits like a glove.
Well done to all those in producing the cover and I will recommend to friends. Cheers
Rochelle QLD June 2014
The parcel has been received with pleasure and put promptly to work. Thank you.
Paula QLD June 2014
Hi Carol. Thank you for contacting me. I am more than happy with my purchase – have been since I became a customer not sure how many years now. They fit my ironing board to perfection, wash easily and usually last quite a long time. I purchase them in pairs and wash and rotate them regularly. Looking forward to many more years as a customer. Thank you for supplying such a wonderful product. Kind regards,
Anne NSW June 201
Hi Carol. Thank you for your email. I received my order yesterday and thank you and your team for the excellent service. Regards,
Lynne NSW June 2014
Hi Carol, I just love my new ironing board cover! So much so I would like to order one for my best friend in Tasmania, so may I use the gift certificate included with my delivery, and have you mail it directly to her? Kind regards,
Diana NSW June 2014
Lovely product and great service. Thanks Carol, Keep up the good work. Here is my husband’s website. Another great Australian product.
Robyn NSW June 2014
Hi Carol, I Found you on the internet. Great work, I worked for a disability service in Wollongong for 12 years, I know how hard it is to get work. Regards.
Mike NSW June 2014
Love my ironing board cover. I only really iron for fun when I’m sewing, and your cover is the best. A great product.
Margy NSW June 2014
I bought one of your ironing board covers at a market near Bowral in the 1990’s and it has lasted me all this time until I put a hole in it. You make a great product.
Ross QLD June 2014
Many thanks Carol, and much appreciated! I look forward to receiving it – and in case you are interested, I chose your product not just for the obvious quality but because you employ people with disabilities to make them. Kind regards
Kylie VIC May 2014
Hi Carol. I found you through Google. I have previously ordered my covers from elsewhere but I liked your plain colours and wanted to support your worthwhile cause. Kind regards
Julian QLD May 2014
Hi Carol. Thank-you very much for the prompt despatch of my ironing board cover. It has arrived safely and I love the colour. Kind regards
Laurice NSW May 2014
How did I find out about you? Carol, I simply googled Australian made ironing board covers. I previously had a little stock from various craft fairs. But I am out and the rip on my current cover is getting worse and worse. So before I went into town and found something made in China, I thought I would see if there was something more local. It is quite satisfying ironing on a locally made cover. Cheers,
Sally TAS May 2014
Hi Carol. The payment for the ironing board cover has been made. Thank you for making it so easy, I will look forward to spreading the word about you. Sincerely,
Jennelle NSW May 2014
Google and I like to use Aus companies and those who employ disabled people.
Di TAS May 2014
Good afternoon Carol
I have received my ironing board cover, felt and the Best Boy pressing cloth. I wanted to make sure I had used it before I replied to you.
It is wonderful. I didn’t realise what a difference using a decent ironing board cover made when ironing. As your ad says, it doesn’t slip. I have made sure that everyone in the house knows not to dry spills by using the iron. I told them all individually!
The buttercup colour is bold and impressive and brightens up the chore of ironing.
Thank you again and have a wonderful day. Kind regards
Christine NSW Apr 2014
Hi Carol. The parcel has arrived this morning… Thank you.. It has been fitted and fits very well. Regards from a cold windy Melbourne
Jan and Peter Vic Apr 2014
I have purchased both these products from you in the past. They have both worn out and I look forward to using the same high quality product as I have used in the past. Thank you.
Karen NSW Mar 2014
Hello Carol. I first saw you many years ago at CWA and have been a customer quite a few times since then. Glad your business is continuing so well. Found you this time on the internet. Best wishes
Wendy NSW Mar 2014
Hi Carol, I found your product on Google and was happy to be purchasing an Australian made product and supporting Australian jobs in the country. Cheers,
Angela SA Mar 2014
Thank you – this is my second or third one of these. They are an excellent product.
Meryl NSW Mar 2014
…I have an old (my great grand mother’s …) ironing board made to last and last, that I will be using the covers on. I am so excited. Your covers come highly recommended and it is an added bonus that you employ handicap people, giving them a sense of purpose and show casing how capable they are! Thanks again.
Shelley Oregon USA Mar 2014
The ironing board cover I bought about four years ago is finally wearing out. It’s been a good product.
Roslyn Victoria Mar 2014
This is my 3rd cover in about it could have to be at least 20 years love them and tell as many people as I can about it. Thank you for such a great product.
Janice NSW Mar 2014
Thank you for your service – so encouraging to find such a well run business and with courteous service. Goods arrived perfectly as promised.
Iain NSW Feb 2014
Dear Carol & Victor,
Love your product, service, package. Please tell your workers what good work they do. Very well done. Thank you,
Megan WA Feb 2014
The last ironing board cover I bought from you has lasted many years – I really can’t remember when I purchased it. It’s a great design, beautifully made. Thank you.
Ailsa NSW Feb 2014
The parcel arrived yesterday and I collected it from the post office today. Thank you! Its rare that a product turns out to be what it promised – I am very, very happy with this purchase and intend to recommend it to my mum, sisters, aunts and girlfriends (even the boys). Your service has been prompt, personal and warm, also a rarity, so thanks for this too!
As feedback, I wanted to see colour swatches when selecting the item but I couldn’t find them on the website, are they there? I’m pleased with the white, but am curious about how oatmeal the oatmeal is… (Yes, we have a full palette of colour swatches). Be well, thanks again.
Martine ACT Feb 2014
I have been using one of your covers for about 6 years and unfortunately have left the iron sitting on it and allowed it to burn through. Luckily the underfelt is fine and I am happy to buy another one. I also bought one for each of my daughter in laws as I was fed up with using their thin ones. They live in England, perhaps there is a market for your product there. Regards,
Pat WA Feb 2014
Hello Carol, l found out about you from my daughter. She bought an ironing board cover etc. which I coveted! I also have a log fire in winter. The boxes always drop a mess so your Lugger will be just right! Also, it probably will be more manageable for me to carry up the stairs. Good luck with your company. Regards,
Gail NSW Jan 2014
Hi Carol. I bought one of your ironing board covers many years ago (2003) plus felt, and it’s been fantastic. It’s finally wearing a little thin and has developed a small tear. I wouldn’t have any other ironing board cover. Best wishes
Georgina VIC Jan 2014
I read about your ironing board covers on a sewing blog – Thornberry – who was very happy with the product. Kind regards,
Jennifer NSW Jan 2014
Thank you for a great product. This is my second cover as hubby left the iron on and scorched my old one. . . . Otherwise the old cover would still be going strong. Now if you could please invent something to stop hubby being forgetful I’d buy that too!!!
Rachel SA Jan 2014
I have been a very satisfied customer over a number of years.
Diane NSW Jan 2014
Dear Carol, I was really impressed with how well the ironing board cover fits my ironing board, it really does fit like a glove. I watched your video on your website and also I love the idea that you support people with disabilities as I am a mother who has a daughter with an intellectual disability so I think it is wonderful. Just letting you know I stumbled across your product by placing in search bar ironing board cover to fit 127cm length. I hope this helps you a little in knowing how to perhaps direct traffic to your products. Sincerely
Tania VIC Jan 2014
Have just bought a new iron, so thought I would replace my cover which I made several years ago. Found your site while searching on line for iron board covers, knowing that shop bought covers are useless.
Judith SA Dec 2013
This is a purchase for my son and daughter-in-law. I have had your ironing board covers for many years and I am really happy with them.
Christine NSW Dec 2013
Greetings ~ You asked of how you were found and I’d love to share!
GOOGLE several years ago ~ in searching for instructions to make an ironing board cover to suit a tailor/seamstress and then later PatternReview.
Found a good link of many DIYs for that( https://www.sewing.org/html/tailorironing.html ) but never have made in putting and putting off until a sewing/laundry room
redo project not so much to the top of the job jar ~ so this year it is Merry Christmas to me! No more dreaded diamonds: OH, YAY ~ HAPPY DANCE!!! Looking forward to the package.
Joyce Ohio USA Dec 2013
Hi Carol, Re your market research hat: I googled best ironing board cover and your website was one of the ones that came up. Then I watched your video. My boyfriend’s sister has asked for a non-slip ironing board cover and your video showed that your product seems to fit the ticket. Regards
Kristen NSW Dec 2013
Many thanks Carol. Cover received and fitted – and tossed the old one away. Love the colour!! Regards
Julie QLD Nov 2013
Hi Carol, I have purchased the ironing board cover before, my latest is a few years old now and a bit thin so time for a new one, so pleased you are still in business.
Virginia NSW Nov 2013
Hi Carol and Victor, looking forward to receiving another exceptional cover from you.
Kate NSW Nov 2013
Thank you for your helpful email to work out which one I need!
Ben Qld Oct 2013
Carol. All good with my ironing board cover, have used this fab product since purchasing from Yass field day in 1994/5. Love your product and the service is fantastic. Many thanks
Tonianne NSW Oct 2013
Hi Carol, Thank-you for your email. I am completely satisfied with my ironing board cover. I was particularly impressed with the detailed information given on your website and I applaud your support of rural Australia and people with disabilities. Best wishes for continued success. Sincerely,
Vicki QLD Oct 2013
1. (Are you getting the wear from your Fitz Like A Glove™ Ironing Board Cover that you expected?) Yes, it still looks new and I do a LOT of ironing with lots of steam.
2.( What do you like best about your Fitz Like A Glove™ Ironing Board Cover?) I love that its fully Australian made, and it doesn’t move.
3.( What do you like best about buying from us?) Again, that you’re providing a great product that is fully Australian. Thanks,
Narelle WA Oct 2013
Thanks Carol! In response (to your email),
1. Yes (I am getting the wear from my Fitz Like A Glove™ Ironing Board Cover that I expected)
2. It doesn’t move about or “scrunch up” on the board. (What do you like best about your Fitz Like A Glove™ Ironing Board Cover?)
3. Friendly & personal service and the product is from rural Australia. (What do you like best about buying from us?)
And I do like your photos too! Cheers,
Helen NSW Oct 2013
Found you by trying to find a press cloth for my trousers. I Googled you. I wanted a non-chemically treated cloth. Yours sound ideal.
Geoffrey ACT Oct 2013
Carol. Thank you for the ironing board cover. Which is all that I could wish for. I don’t have any worthwhile comments except that your caring note with the cover was greatly appreciated. Keep up the great work with the disabled.
Marion SA Oct 2013
Hi Carol, I googled to find an Australian made ironing board cover and was delighted to find one existed. Also delighted to discover your products are made by people with a disability.
I recently found an Australian made clothes airer and when it came discovered it was made by the largest non-government charitable organisation for people with a disability in Victoria. None of this was mentioned on the website where I found the airer.
I am always interested in buying Australian made or fair trade products. Do you have a website that lists all your products?
Thank you for caring.
Beverley NSW Oct 2013
I have had them 2 times before! Can’t remember when I first found out about you!
Marilyn NSW Oct 2013
Hi Carol, I just Googled ‘ironing board covers’ and was attracted to those on your site because you had plain, not patterned, ones. I was especially delighted that you stock a white one -the particular colour I wanted but did not think I would be about to get! I’m looking forward to my delivery. Many thanks,
Diane Mitchell NSW Oct 2013
Thank you Carol. I’m a returning customer. I would not waste my time buying any other ironing board cover since I found yours many years ago. Finally time to upgrade my underfelt as well. Looking forward to installing my new purchases!
Christine ACT Sept 2013
Dear Carol, Many thanks for the amazingly prompt delivery of my new ironing board cover and pad. One of my sewing ladies wrecked my Buttercup cover using one of those whoopee-do perpetual steam irons and despite soaking and washing it wouldn’t come perfectly clean – so I treated myself to a new one! (We were doing our annual sewing bee of breast cancer cushions for charity, so I can’t complain). So pleased with the new one of course. Regards,
Bev NSW Sept 2013
Carol. Have been a customer for many years and am always very satisfied with your products.
Joan NSW August 2013
Love that your products are made by people who have a disability.
Sandy SA August 2013
Love the Log Lugger audio. My husband can only bring in 2 logs at a time. Looking forward to a Log Lugger.
Julie VIC August 2013
Am ordering more Best Boy Pressing Cloths. I’m a carer for three women with a disability. They loved my BBPC.
Julie SA August 2013
Hello from the sunny south of France. Forgot to order ironing board cover for here when I placed my last order for London house.xx
Chistine UK & France August 2013
Carol. I’ve just moved to the ACT. Made a friend while walking our dogs. She highly recommended the Brass Bristle Brush! Hence my order.
Helen ACT August 2013
After many years of use, it has come time to replace my current Fitz Like a Glove cover. So glad you continue to provide this service. Kind regards,
Teresa VIC August 2013
Hi Carol and Victor. My Fitz Like A Glove™ Ironing Board Cover arrived not long after you advised it had been sent. My sister put me on to the Cover after I had purchased one from Spotlight that left the ironing board pattern on my clothing. I am absolutely delighted with your cover and particularly how easy it was to attach to the ironing board. Would happily recommend to others. Regards
Brenda NSW July 2013
My husband loves his Log Lugger. It’s very well made and we are again impressed with your products.
Pat NSW July 2013
Attention: Carol Jones – INTERFACE AUSTRALIA. ANSWERS TO YOUR 3 QUESTIONS
1* Yes I am pleased with the wear of the Superior Felt Underlay, it is certainly worth the money.
2* What I like best about it is the fact it doesn’t pass on the pattern of the expanded mesh ironing board top to the cover.
3* I like best about buying from you that I got the quality I had been looking for, and also the fact that you followed me up – would you believe I had been wondering how to find your name and contact details again, so I could place another order.
Thanking you once again for following me up. Kind regards,
Helen NSW July 2013
Love the ironing board cover and was so impressed by the promptness in sending and the delightful way it was packaged and sent. I love what you do and would happily recommend your site to others. I found it because I googled ‘white ironing board cover’!!! I would certainly order from you again. Thanks,
Julie VIC July 2013
Hello Carol, Yes we received the wonderful ironing board cover for Bill’s ironing board, I knew it would be great as it is the 3rd one I’ve purchased & mine is still like new years later. I love the quality of your products & attention to detail, yes it is obvious that love & care has gone into their creation. An interesting side note, the cloth bag the cover comes in was a perfect size to protect Bill’s new ‘Notepad’. So, many thanks to the wonderful souls for their outstanding quality. Kind regards
Sharon QLD July 2013
Thanks for the great cover, I love it. My mum has had one for years and she said when I leave home I must get one of the covers, worth every cent. So I did and I’m glad 🙂 Thanks heaps,
Claire UK July 2013
Hi Carol, In answer to your questions.
1. Yes, the cover is providing the expected service.
2. I love the fit and durability
3. I like doing business with you because of your happy, positive attitude and the concept of helping some people with a disability to be independent. Cheers,
Leonie NSW July 2013
Good afternoon Carol. My parcel from you arrived yesterday – what great service, thanks! I went racing home and affixed my Fitz Like a Glove Ironing Board cover and have to say I’m delighted with it and its fit. Again, I’m thrilled to report that the Brass Bristle Brush worked a treat and I managed to eliminate quite a bit of our Australian Shepherd’s hairy deposits on our rugs. Is Daisy Mae your dog? Is she a Sheltie? I’ll report back when I’ve actually used the ironing board avec cover but, for the moment, it’s simply a thing of beauty in our third bedroom. Best
Vicki QLD July 2013
Dear Carol, I went to stay with my cousin & she had the new cover I ordered as a gift for her on her ironing board. She was delighted with it & with the personal touches you always add. She said it made her feel special. Well done, Regards,
Pam NSW July 2013
Hi Carol, I am delighted with the ironing board cover and like your rural photos. Hope all is well with you both. Winter has been very mild so more enjoyable. Best wishes,
Sue NSW July 2013
Thank you Carol, The ironing board cover has been hard at work after it arrived promptly. Thank you for your lovely bird photos. One of my hobbies is bird watching.
Jan NSW July 2013
Dear Carol, Just letting you know that my parcel turned up safely a few minutes ago and everything intact. The Sweet Shoos are sweet, love them. Have a lovely week.
Annette NSW June 2013
Hello Carol. Thank you for your lovely message. As someone who works in an office of expert communicators, I found it very touching and it felt very personal. I even followed your link and started to read your story but will have to finish reading it at home.
It was just blind luck, hoping that there was a better ironing board cover than I had, that led me to your website and I’m so glad that Mr Google did! I can’t wait for it to turn up now and just know that it will complement my new Phillips iron beautifully. Who knows, it may also turn me into an ironing diva.
All the best and, like Victor’s mother, I’ll be telling all who’ll listen to me about your wonderful ideas. Thanks!
Vicki QLD July 2013
I love opening up my old order, complete with pressed lavender when placing my next order. Hope you are traveling well. Regards
Susan NSW June 2013
I think my first Fitz Like A Glove cover was a gift. I’ve had it for so long I have forgotten. It’s been great!
Michelle QLD June 2013
I’ve forgotten when I ordered this infamous “Ironing Board Cover”
perhaps back in 2004, it’s truly what you claimed it to be:
1. made by people that love making a great product
2.fabric is 100 % natural, able to take high temperatures “great for
ironing silk, linen & cotton”
3. soon it will be 10 yrs old & it looks brand new
4. stays in place not leaving ugly wrinkles where none are needed eg
back of dress men shirt
5. made of colorfast fabric “doesn’t leave mysterious color after
ironing on it”
6. reasonable price “a Rolls Royce for the price of a Holden”
This superb ironing board cover is that & much, much more. An amazing
product to my personal sewing room. Most sincerely,
Carmen USA June 2013
Dear Carol, I am very pleased to be writing to you as the winner of the Accessory contest on Pattern Review! I was informed this morning that I have won a fabulous ironing board cover, underlay and pressing cloth from your company. I am over the moon with this prize as my ironing board is dire need of a makeover. If possible I would like the black cover. Thank you so much for your very generous sponsorship of this competition. I enjoyed entering and I will be sure to sing your praises on my sewing blog. I’m sure my new cover will bring my pressing and sewing to the next level! Best regards,
Megan WA June 2013
Hi Carol, Ironing board cover received in good order and condition and has been in use four times since. I am very happy with the fit and no doubt will get many years of good service from it. I particularly liked the easy fit aspect. Thank you for your follow up interest, and good luck with you very efficient business. Yours sincerely
Tom NSW June 2013
Hello Carol! I am the proud winner of a Fitz Like a Glove ironing board cover! I have been sewing just 4 months but I am lucky and grateful to have picked up such a wonderful craft! I would like to extend sincere gratitude to you for sponsoring this contest on Pattern Review.
Nakisha USA June 2013
‘Word Of Mouth’ is the reason for my Log Lugger order.
Geoffrey NSW May 2013
Thank you very much for the Brass Bristle Brush; it seems to work better than anything that I have ever had in the past.
Sue NSW May 2013
Hi Carol & Team,
I am a current customer having ordered previously for the laundry ironing board. Now I am ordering a cover for my 2nd ironing board which I use when watching TV whilst ironing! Sensational product, thank you also for your wonderful old fashioned service, an absolute pleasure to do business with you.
San-Dee WA May 2013
The ironing board cover is perfect and could I order The Brass Bristle Brush as we have a white cat which leaves white fur everywhere. Best wishes,
Sue NSW May 2013
I have had one of your ironing board covers for so long I can’t remember how I came across it. It is so loved and valued that I have patched it many times. Just today, when I was looking for something else in my filing cabinet, I came across a sheet of paper which obviously came with the cover when it was first purchased–and from that I was able to track you down on the internet. From the piece of paper, I would suspect that I was contacted by some charity, perhaps Guide Dogs WA, to purchase one and help them. I’m so glad I did. Thanks.
Nita WA May 2013
Hi Carol. I found you by googling ” best ironing board cover. Can’t wait to check it out!
Kathryn QLD April 2013
Hi Carol, I’ve been using your pressing cloths for years…………….don’t remember how I stumbled across you in the first place as it is over 15 years ago (just a guess!! Seems like it has been that long).
Gayle VIC April 2013
Dear Carol. When I received the ironing board package it was a lovely surprise to be given the pressing cloth as a gift, thank you. I will encourage friends to get one of your ironing board covers when I have the opportunity. I enjoyed reading how your business started and it is wonderful that you support the disabled. My best regards
Valerie SA April 2013
Hi Carol, Thank you very much! I received the eagerly awaited parcel on Monday and couldn’t wait to put it all together! Thank you for all the included paraphernalia, especially the pressing cloths. I also loved the dried sprig – it was a lovely, homely touch.
It ended up being even easier to set-up than was depicted on the website, it was a real cinch. I finally got to actually use the newly-covered ironing board this morning and was really thrilled with the results! It is obvious that a lot of care and detail has gone into producing each cover – please give my respects and congratulations to the men and women who produce them. I am looking forward to my next load of ironing for a change, and hope to continue to do so for a long time yet! Thank you once again, Regards,
Eli VIC March 2013
Thank you so much, Carol, for your personal follow-up of the order . I picked my cover up this afternoon from the post office. I’m looking forward to many years of ironing pleasure!!
Ruth NSW February 2013
I love your products. Would like a price list once a year. Thanking you.
Julia TAS Feb 2013
Hi Carol, I’m a satisfied customer going back to 1997. I am now replacing a cover I bought from you exactly 7 years ago – they are fantastic, so please don’t retire!
Margaret ACT February 2013
I love my cover & would like a new one in the gumleaf colour.
Pamela Vic February 2013
Hi Carol. Love your product so much decided to gift one to my daughter. Her address is as above. Thank you. Regards
Anne WA February 2013
Hi, found your product by Google search, typed in “best ironing board
Jennifer QLD Jan 2013
Time to replace my old ironing board cover. I’ve been using your covers for years now and I wouldn’t use anything else. Plus I’ve decided to try out the shoe bags.
Monica ACT Jan 2013
This is a replacement for my current fitzlikeaglove cover which I accidently burnt a hole in! Best household item I have is this cover and I won’t be without it!!
Julie QLD Jan 2013
HI Carol, My ironing board cover has arrived already !!!! 3 cheers for Aussie Post. Lovely to chat with you the other day . I will be very happy to refer your business to others (I have a huge family!) Regards
Anne ACT January 2013
Thanks Carol, the parcel & yr lovely notes arrived safe today thankyou. Can’t wait to try the oil! Thanks for efficiency & pleasure of the transaction. Best regards
Amanda NSW January 2013
This is my 2nd cover, they are the best ironing board covers. Best wishes and Happy New Year
Jan NSW January 2013
Thanks Carol. The cover arrived on Friday and has a happy new home. It’s great. Thankyou.
Marg NSW December 2012
This is a gift for my husband who does the ironing. I’m part of a big family tree of Fitz Like A Glove cover lovers. Sister-in-law. Mother. Aunt. And a niece & nephew all have the cover.
Nancy NSW December 2012
This is a self indulgent Christmas present for myself! As the man of the house, I also iron for the family. Thanks.
Chris VIC December 2012
I purchased my original cover from you when I read a story about you in Notebook magazine many years ago. (2006) And it has finally worn out. The covers are brilliant.
Marian NSW December 2012
Carol. Met you at Mosman Markets. Am an ex-Mudgee resident. Now living in QLD. Let me introduce you to my daughter in law.
Jacqueline QLD December 2012
I run Patchwork classes from home and your cover sounds like just the thing – won’t wear out too quickly. Looking forward to receiving my order.
Faye WA December 2012
I read about this cover on the Southern Cross Quilters site – sounds great, looking forward to trying it. Cheers
Suzy. VIC December 2012
I purchased one of your covers 6 yrs ago & now need to replace it. I found your contact details when I googled ironing board covers. I think I originally found you at a craft show. How’s that for a return customer! Was Head Teacher at Terrigal HS.
Allison NSW December 2012
I love your covers, and their felts.
Margaret NSW December 2012
Thank You so much Carol. I really love and enjoy your products and so does the rest of my family. Kind Regards
Greta NSW November 2012
Good Afternoon Carol. Just received my cover. Love the colour can’t wait to get home and try it. Thanks for such great service.
Sharon NSW November 2012
Hi there, I just found you with Google. I wanted a plain black ironing board cover. I was pleased to find a good quality product like yours that also helps people in need. great work!
Phoebe QLD November 2012
I am a current customer. Just love the ironing board covers!!!!
Freida WA October 2012
Good morning Carol, Firstly my apologies for not getting back to you sooner. Just to recap, my original ironing board cover was temporarily lost by Australia Post, and you sent a replacement, so I have ended up with 2 covers. Rather than returning one, I am giving it to my daughter. In addition I would also like to purchase 2 x Felt Underlay.
Cheers from a chilly Sydney,
Helen NSW October 2012
Good Morning Carol,
I live in Mudgee so i enjoyed the same lovely day that you did. My ironing station is a Robinhood Station. Obviously a lot of thought has been put into the designing of these covers so i just hope it will be suitable for me. (there is so much rubbish on the market). [Yes. It will fit a Robinhood Station.] Look forward to hearing from you. Cheers
Margaret NSW October 2012
I cannot complain about anything or suggest how you could do it better – you certainly do it very very well. You make each customer feel so special. Thank you.
Joan NSW October 2012
I have truly appreciated the quality of this ironing board cover. Thank you for allowing me to know such quality still exists in this wide world of ours. As a seamstress, the cover truly gets a workout.
Patricia USA October 2012
Hi Carol. That was quick. We found you on Google. We can’t wait to use our new cover and my wife is very keen try out the ironing cloth. Regards
Steve VIC September 2012
Hi Carol Ordering again from Singapore. Thanks for your great products! Regards,
Kym SINGAPORE September 2012
Dear Carol, I searched the internet within Australia. I was impressed by the photograph of the “bottom ” and the accompanying description. It made sense. I am unhappy with the bunching that occurs at the narrow end of my current cover when I iron the shoulder section of shirts. Your product was twice the price of alternatives that I considered, but, prima facie, it seems likely to do a job that they can’t. Yours sincerely
Kevin VIC September 2012
I found you on a Google search. Love the style of your website – lots of information means no guess work.
Vicki QLD September 2012
I am a returning customer, googled site originally. I have been exceptionally pleased with your products especially ironing board covers. Regards
Sue NSW August 2012
Thank you very much Carol, I love your felt underlay and I am purchasing this for my Sewing Guild Group. Kind regards,
Sharon NSW August 2012
Arrived Monday, I ironed all day, great cover. Thank you.
Evelyn VIC August 2012
Many thanks, Carol. I wish for you every success. You deserve it! Yes, certainly, I am happy and will refer to you when any opportunity arises. Once again, I appreciate all your advice and assistance to date. Be in touch.
Michael NSW August 2012
Dear Carol. I am the person who enquired a few weeks ago whether you were still coming to Mosman markets – where I bought my first ironing board cover about 15 years ago! I am a very happy existing customer and am purchasing a new ironing board cover as our old one has finally started to disintegrate. I have also ordered one for my sister too! Kind regards
Wendy NSW July 2012
Hi Carol. One cover is for my son-in-law. Two are for teachers at my high school.
Leonie ACT July 2012
Love the cover. Have one cover on. One in the wash. The French Blue is for a friend.
Lizette NSW July 2012
Am surprised my cover lasted 7 years. Ordering a new one today.
Kim NSW June 2012
This looks great, can’t wait to use it… Sick of the cheap retail store covers! Looked at your video online today.
Theresa VIC June 2012
Carol. I’ve been buying covers from you since 1994. This is for my daughter. She is opening a home based ironing business. Just what she needs.
Cathy NSW June 2012
This cover is fantastic! Now I’ve got to buy an iron like yours. Love ya!
Pat NSW June 2012
There’s nothing quite like a Fitz Like a Glove ironing board cover. My current one is over 10 years old and has only just got a hole in it.
Pauline Vic May 2012
Carol, Sorry for getting back to you RE My FABULOUS ironing board cover… life has been a little busy here, and I really wanted to test-drive it first before commenting on it. My word… what a difference a bit of thought into a product makes! Thank you so much… it is great to have such a hassle-free ironing session for a change. Hubby also finding ironing not such a chore now! Much appreciated! Will talk later in the month. Kind regards
Jill NSW May 2012
Hi Carol. I have just received the ironing board cover – right on time – Thank You. Mum will love it and she will be very spoilt as usual from her 4 daughters & husband. Thank You once again Carol and I look forward to my next order. Until then. Kind Regards
Greta NSW May 2012
This is my 5th purchase of your ironing board cover. I think I first found you in your advertising in Australian Country Craft magazine. Many, many years ago. Fit is very important & your type of felt underlay is not always available elsewhere. I do craft & dressmaking.
Collette NSW May 2012
I found you through Google. Love your website. This is a gift for my mother.
Nicholas VIC May 2012
Carol, I can’t believe how excited I am with my Fitz Like A Glove Cover. I love it and love using it. And I appreciate your presentation and prompt despatch. It was here in a few days. I’ve told my sisters and friends! Thank you for making my purchase so special.
GAYLE VIC April 2012
Hi Carol, I saw an ad in an old Australian Patchwork and Quilting magazine, so I looked you up hoping you were still in business. I’m very pleased to hear that your products are made by people with disabilities – that’s great! – and in Australia – even better!! I look forward to receiving my order. Thank-you,
BELINDA VIC April 2012
Thanks – I received it today and I’m going to use it later on. It fits like a glove!! Thanks for your great service.
SANDI VIC April 2012
Heard about you from a friend who highly recommended your product.
BEV NSW March 2012
Hi Carol, I did see your ironing covers on TV, I think, it was a programme about Australian businesses being successful. (A Current Affair, 20th January 2012). I thought what a good idea, why didn’t I think of that !!! Anyway later on, I needed a new cover so I googled and found your site. Regards
ANN VIC March 2012
Hi, I found you via a Google search for ‘ironing cloth’. I needed a proper ironing cloth but was unable to find one in stores. You had exactly what I needed. Looking forward to some shine-free ironing. 🙂
Carolyn VIC February 2012
The cover arrived today & i am really happy with both products & i appreciate that the cover was designed on the K.I.S.S.principal ie Keep It Simple Stupid @ this really works for me. I didn’t trim the underlay as i felt it wasn’t too big, so that when i pulled the over it the fit was great without having to cut it any smaller. I smoothed out the wrinkles & ran a warm iron over the surface & it’s turned out great.
I read all the literature enclosed & found it all very interesting & enterprising & if the opportunity ever come around i will show your product & literature to any interested persons & recommend they purchase the items. Thanks for our lovely conversation when i ordered it was really nice talking to you & i can tell you have your act together & have a very successful business. Thanks & kind regards
RON VIC February 2012
I am pleased to let you know my ironing cover has arrived safely and i am delighted with it. The colour you suggested is perfect for my decor, and looks very smart hanging in my laundry. I shall endeavour to pass on the word around our village and hope you get some enquiries. Many thanks for your prompt service and wish your business every success during the countries economic hardships. My kindest regards
VAL VIC February 2012
I am a repeat customer. I have bought approx 4 covers previously. This one is for my daughter-in-law in London.
SALLY NSW February 2012
I’m so glad you are still around. I don’t know how old my ‘fitz …’ is, but it’s almost 20 years and it is still wonderful.
I can’t recommend it highly enough. It’s travelled with me from South Australia to Victoria and there it is – still doing its thing uncomplaining through all the glitches in my life. I love it.
KATH VIC February 2012
The ironing board cover arrived today. Have fitted my cover & did some ironing. Thankyou very much – it’s lovely & fits nice & smoothly. I’m actually looking forward to the next iron. Cheers
GWEN SA February 2012
Just received my parcel and am extremely pleased with all items. After recently purchasing a rather expensive ironing board, I was very disappointed with the quality of the underlay and cover. That’s when I Googled underlay felt, and found your website. So, thank you for a wonderful product, and it is a good feeling buying an item that is both designed and made in Australia, by people who may not otherwise be employed. Regards
GAYLE VIC February 2012
Hi Carol and Victor,
I read about your story in the Fin. Review today and wanted to how happy I was for you that you have overcome your challenges (of rising up from the ashes of the recession of 1992) and what a positive attitude you must have. Having overcome some career challenges myself in the past I have a small understanding of what you must have gone through. I liked what you said about getting off your backside and having another go…. . I visited your website and will keep you and your products in mind. I wish the you the very best of luck moving forward with your business. Cheers,
MICHAEL QLD February 2012
I have just picked up my parcel from the PO. Came home and opened it and thought “**** am I in the right frame of mind to wrangle this onto the ironing board right now?” Husband appears….ah….I found instructions – I read, he does. 30 seconds later my new underlay and cover are on the board and I am lovingly running my hands over the spongy smoothness remarking that I may even do some ironing later. My husband was very amused as I am not known for my enthusiasm for ironing. Cover is brilliant. thank you so much. I haven’t yet mentioned to you that my husband is visually impaired so you can honestly now say that the cover is so simple to put on a blind man can put it on! Very best regards
LUCY NSW February 2012
I can’t wait! I got the ironing board out today fighting all the way with the present cover and underlayssssssss! which I inherited from my darling mother. It sat in the kitchen and I thought, hell no, the ironing can wait until “Buttercup” arrives, so back it went into the laundry. My husband will just have to go walk around in a singlet and tie until it arrives, metaphorically speaking. Kind Regards,
LOUISE VIC February 2012
Thank you very much for the lovely personal note to advise of this slight delay in delivery. I’m in no hurry at all; just happened to notice on the weekend how ratty my old cover is looking! Your email has also given me a chance to mention that, while your products look (and, I’m sure, are!) very lovely, the main thing that drew me to your site was the fact that they are made in Australia. My friends and I are making a concerted effort to buy locally produced items whenever we can (I recently tried, without success, to buy an Australian made ironing board cover and can opener in David Jones), so I’m delighted to have found you. All the very best of success! Kind regards
LOUISE NSW February 2012
Hi Carol, just to let you know parcel arrive couple of hours ago. Many thanks for the quick service, can’t wait to put it on ironing board and pass the others on to my daughter and mums friend This time next Tues will be on board Queen Mary, getting very excited now.
JAN NSW February 2012
Received my parcel today and am delighted to say that it fits like a glove!!! Just rang my mum to tell her I bought her one and she is so excited as she too finds it difficult to find ironing board covers that fit and hers is due to be replaced!
Thanks again for your help and advice. Keep in touch. Kind regards
FRANCES NSW February 2012
My (Fitz Like A Glove) ironing board is happy and gloriously blue. I’m not quite as blue but equally happy. Thank you.
ELIZABETH QLD February 2012
The ironing board cover arrived today. Thankyou . Helen is surprised and impressed with the enclosures as well. Cheerio,
DAVID NSW February 2012
Thanks for your lovely personal message included in my parcel. My ironing board cover arrived earlier this week and looks and fits fantastically. Thanks so much for your help and look forward to talking to you some time in the future. Cheers
ALISON ACT February 2012
Hi there Carol,
I came across your ironing board covers by doing a Google search for a decent one. Like so many people, I am tired of the pathetic ones you can get from a retail store. I am so excited to try your product and I love your story, it is so inspiring. I am hoping I can pay by cheque as my husband (as they do) would not understand me spending this much on my ironing board? If so, who do I make the cheque out to? Thanks in advance for your reply. Kind regards
I purchased one of your ironing board covers through a fund-raising campaign. I have had the cover for at least 6 – 7 years. I washed my cover yesterday and the material frayed in one section so I was desperate to replace it as it has been the best cover I have ever used. I tried ebay to see if I could find your covers but no luck. I was contemplating making my own and was studying the cover when I noticed the tag. I was able to make out the company name and did a Google search. To my delight, I found what I was looking for and ordered a replacement immediately! I have now added you to my favourites for future purchases!
ANNE NSW February 2012
Hello Carol. Don’t know if you remember me but have used the ironboard covers ever since meeting you and first seeing the product at the Canberra Show some 20+ years and have never regretted the decision to buy my first Fitz.
ANN NSW February 2012
I received my ironing board cover. Installed it. And tried it out today! It is fantastic – no movement of the cover and it fits nice and flat and taut. Congratulations to you and Victor for the invention and marketing of such a simple product. It is great to see entrepreneurs like you. I hope you sell millions of them. Kind regards,
PAUL VIC February 2012
Your ironing board covers are terrific! This will be my second one and I’m more than pleased with the time it’s lasted and how lovely it is to iron on
JOAN NSW February 2012
Dear Carol and Victor,
I just wanted to let you know I received my ironing board cover and pad last week. I’ve now had a chance to use them and I love them. I purchased the yellow cover, and it’s very bright and cheery. Delivery was blazing fast too. Thanks for a lovely product.
JO ANNE BC Canada February 2012
The cover has arrived and it fits like a glove! Very happy with it. Thank you.
GALE WA February 2012
Carol, I was watching A Current Affair this evening & even if I do work for Coles Supermarkets I agree wholeheartedly with you about ironing board covers. I have the nose end of the present cover tied in a knot to keep it tight & always dread replacing it with a new one. I love your fixing system. So also having worked in manchester & drapery depts many years back I know what you mean about cotton drill fabric. Well done, great to see an Australian Company making great products. Have a marvellous weekend, way down there. Cheers, (Yes. Bill did order The Fitz Like A Glove™ Ironing Board Cover package.)
BILL QLD January 2012
I saw your product on A Current Affair tonight. You proved to be a wonderful inspiration to others that you can do anything you want as long as you have a good product and work hard. Good luck to you and your business and I’m sure I’ll love my new product. Cheers
MARLENE SA January 2012
The package arrived yesterday, and it was indeed a pleasure to open. I couldn’t for the life of me figure out where the heavenly smell was coming from, until I discovered the lavender sprig. Thank you so much for making something like ironing exciting (can you believe it?). And thank you for the wonderful customer service; though we were only in contact via email, it was still a pleasure to read through such nice, honest and sincere correspondence. I have since read through your blogs and am in envy of what your garden would look like. Thanks again.
PS, I discovered your products via a Google search. I will certainly be recommending your products to my family and friends!
MARIA QLD January 2012
Hi Carol, I googled ironing board underlay to find you. I didn’t look anywhere else because your site had a genuine feel about it 🙂 I got my order today & am very pleased with the product.
CHRISTINE NSW January 2012
Hi. Today I have been flipping through some old stitches magazines and came across your advert I have an OLD (49 years old – I received for my 21st birthday) ironing board 18 x 54 inches I can see that the cover will fit – my question is will the Superior Felt Underlay be large enough? by looking at your website it says the underfelt needs to turn over the edges to stop the wear on cover. I hate ironing but love my board for its size – one of my daughters has warned my in no uncertain a manner not to get rid of it as she can iron her jeans in one go without realigning them (she is tall). I am interested in buying the 3 piece package if it fits – I am sick of asking in stores for a cover to fit my board & I live in Sydney!!! heaven help anyone who lives in a country area. Hope you can help me. Thank you.
BARBARA QLD January 2012
Thanks for letting me know. By the way, I saw your company on a current affairs program, saying how older people are still doing very well in business. My ironing board cover has been annoying me for quite some time, so I remembered the name of your company and ordered it the next day. Regards,
ANNETTE NSW January 2012
Hi there Carol,
I came across your ironing board covers by doing a Google search for a decent one. Like so many people, I am tired of the pathetic ones you can get from a retail store. I am so excited to try your product and I love your story, it is so inspiring. Kind regards
ANNE QLD January 2012
This is to let you know my mother received her cover in New Zealand and wanted me to thank you so much for all the trouble you went to in sending a new one. I also want to thank you Carol and thank you for your professional service once again. Kind Regards
SUE NSW January 2012
We have been with family in NQ for the last couple of weeks. My parcel arrived whilst we were away. I have installed my beautiful ironing board cover today and am thrilled to bits with it. You have an excellent product and I will be very happy to spread the word amongst my wide circle of family and friends. It has been great doing business with you and all the very best for the future. kindest regards,
BEV QLD January 2012
I received my ironing board cover and felt underlay today and want to say how happy I am. Never before have I purchased a new ironing board cover that fits well until today. Putting it on was not at all difficult (no degree in rocket science needed) and true to its name it fits like a glove. No more yelling at the board when it falls off, thank you. I will be telling every one I speak to. You have a very happy customer! Regards,
ANGELINE WA January 2012
Dear Carol and Victor,
I just wanted to let you know I received my ironing board cover and pad last week. I’ve now had a chance to use them and I love them. I purchased the yellow cover, and it’s very bright and cheery. Delivery was blazing fast too. Thanks for a lovely product.
JO ANNE CANADA January 2012
The package arrived yesterday, and it was indeed a pleasure to open. I couldn’t for the life of me figure out where the heavenly smell was coming from, until I discovered the lavender sprig. Thank you so much for making something like ironing exciting (can you believe it?). And thank you for the wonderful customer service; though we were only in contact via email, it was still a pleasure to read through such nice, honest and sincere correspondence. I have since read through your blogs and am in envy of what your garden would look like. Thanks again,
PS, I discovered your products via a Google search. I will certainly be recommending your products to my family and friends!
MARIA QLD January 2012
I received my new ironing board cover and underlay and have used it already. You were right the added layer of felting is just perfect for easier ironing and any thing to make the job of ironing easier is always a good thing. Thanks for your fast and pleasant service,
KIM NSW January 2012
I picked up the ironing board cover this morning and have given it a test run. It is just magnificent, many thanks
LYNN SA January 2012
I previously owned one of these covers. Best ever.
SHARON NSW January 2012
I looked on the internet for a large ironing board cover. Yours seems to be high quality and your business model is intriguing.
MARY ANN USA January 2012
I’ve been ironing since 1964 and have never had a cover that’s so comfortable and such a joy to iron on as my new Fitz Like A Glove™ cover. Don’t have to chase a thing around the board now.
JOYCE NSW January 2012
Loved my first one but it’s looking old and daggy. Can’t wait for the new one. Thx heaps. Great product. Hope business is booming!
ANNETTE NSW January 2012
Many thanks for such prompt service. The parcel arrived this morning so already wrapped and under the tree. Best wishes for Christmas.
CATHIE NSW December 2011
Hi, I bought about 8 of these some years ago for my friends, who all love them. This is a replacement order for my daughter in law who has 5 kids, including twins, and has simply worn her cover out. I have misplaced my old letter and order numbers, so not sure if the discount offers for further orders still applies. Anyway, doesn’t matter. We all love these covers and would have bought more, but they last for years! Keep up the good work. I was glad to see your company still in operation after several years and with the GFC etc. Kind regards
LINDA QLD December 2011
My story is as follows.
I have a very small ironing board that folds up and slides into a drawer in my kitchen. For years I could not fine a suitable cover. The ones available were all too big and/or too bulky and I was getting desperate!
Then, several years ago (5, maybe 7, maybe more) I stumbled on your stall at Mosman Markets.
I bought one of your large ironing board covers and some underlay. Once home, I did some unpicking, cut the cover to size and reattached the webbing etc. It worked perfectly! From memory you did not have a small size available at the time.
The cover fitted like a glove. It has never moved or wrinkled and the underside is so neat and steadfast. And the fabric has been very quite hard wearing -it’s had a constant use. But it is well past it’s use-by-date! What an amazing product! I just love it! And it has made ironing (almost) a pleasure! Would not settle for anything else.
Now I need a new cover urgently. Have been searching for your product to no avail. Would not counter anything else! I always seem to always miss the Mosman markets. Today, in sheer desperation, I did a Google search and found your web site. Am so excited! Can’t wait to get my new cover!
ROBYN NSW December 2011
This is a very belated thank you, well actually two belated thank yous. Please forgive this very tardy response but I have been away for a couple of weeks.
I must thank you for my ironing board cover package, and also for arranging to forward a cover to my daughter at her address as a gift. Both parcels arrived at their destinations very quickly.
I always find you very efficient to deal with. It was so easy to order on line, and it seems you must attend to orders almost immediately.
Best wishes for a Merry Christmas and a Happy, Healthy and Successful New Year. Regards
ROBYN WA December 2011
Dear Carol, My cover is going strong but now we’re up to the next generation and these are for my 2 daughters and new daughter in law. Hopefully they will be here for Christmas. If not they are still much needed. Best wishes and Merry Christmas.
CATHIE NSW December 2011
It’s great. Your value added service is outstanding. I feel good knowing there are service providers like YOU out there!! Have a blessed and peaceful Christmas.
CHRISTINE NSW December 2011
I collected our parcel today safe and sound. This is our second cover from you, I have no idea how long ago we purchased the first one, it was years and years ago. The old one was not too bad really but when I have my glasses on I realised there were come worn holes and marks. The new one has been installed by my delightful husband and he loves the product. Thank you
COLLEEN VIC 2011 Dec 2011
I Googled “buy ironing board covers australia” and found you.
I must say I was very impressed with what I saw and wish I had found you sooner. Anyhow, better later than never and I am looking forward with anticipation for my ironing board cover, under felt and the brass brush and hoping they will solve a few problems for me. Kind regards
BRIGITTE SA Dec 2011
Hi Carol, I forgot to stipulate a colour when I placed my order (so sorry!!) I was hoping for ‘french blue’.
How did I find your company – well – I did a Google search for Ironing Board Covers in Australia, and yours was 3rd on the list. The other 2 companies looked great too, but I particularly liked that you were based in Country NSW and that you took such pride in the fact that the covers were beautiful quality and completed by people with disabilities. I think your cover looks great, the testimonials are very positive, and I really liked your ethos –
that’s probably what sold me on your product to tell the truth!
Thanks so much – I look forward to receiving my cover!! Kindest regards
TRACEY QLD November 2011
Hi, Just had to let you know how thrilled I was to find you online.
I bought one of your ironing board covers years ago (probably around the time you first started making them). It has finally worn out and I have been meaning to buy a new one but held off as I did not want anything else. I finally got around to searching to see if you still existed and here you are. Still making the best ironing board cover ever and still made in Australia. I have been so impressed with your product I have ordered a few other things as well.
Glad to see some people are still committed to quality Australian made products. I look forward to receiving my purchases. Regards
CELIA VIC November 2011
Hi Carol. I received the cover on Monday – very good service, and used it this morning and have to say that it was a pleasure to use. I shall pass on my recommendations to friends and family. Thanks again.
LINDA NSW November 2011
I have ordered from you previously -back in 2006!!Very satisfied with your products. Next winter the Log Lugger may be a very good idea!
JULIE NSW November 2011
Firstly, a big “Thank You” for all my items. I have been away and only opened my parcel yesterday. The board cover is just great and the shoe covers are a Xmas gift for a friend who travels a lot and is really hard to buy for.
I very much enjoyed reading the story of how it all began for both you and your husband, it made me feel good all over that I couldn’t wipe the smile off my face. And to hear that the covers are made by people with a disability was just the nicest thing, you both should be very proud to be Australian. I am proud of you!
I will certainly spread the word. Cheers
LYN Qld November 2011
Just LOVE these covers – can’t survive without one and my current one has holes in it! Thanks!!
ANNE NSW October 2011
I was very excited the other day when my new ironing board cover arrived and I couldn’t stop smiling when I opened it and found your information and the piece of lavender. A beautiful touch – thank you. I am pleased to report the cover works brilliantly and it has had a good workout already with work shirts and school shirts to iron. Thanks
KATIE NSW October 2011
Just a note to say I bought my first one of these at Orange Field Days so many years ago I can’t remember and phoned later for another. I am a dressmaker and mother of 4 with 12 grandchildren so you can imagine the use these covers have had. Decided to check the net as the one I have is almost threadbare and was afraid they may no longer be available .As far as I am concerned there is not and has not ever been any better cover. Thanks so much. I am excited to be getting new ones. I am still using the original felt which is quite flat now.
PAULINE SA October 2011
Hi Carol! Just a note to let you know the cover arrived this morning (Tuesday) around 10.30 so considering yesterday was a public holiday in Adelaide that was pretty fast! Looks good so far! Thanks again////////////////
COLIN and MARGARET SA October 2011
It has been four months, and despite my best intentions, I have not managed to get around to writing to you. Until today!
I just wanted to let you know that I am loving the ironing board underlay; it is superb! (No surprise about that, though, as it applies to everything you offer 🙂 ).
And also, I wanted to say a big thank you for rearranging the postage as you did. It was most kind of you. I am so sorry to have inconvenienced you like that, and I totally understand why the postage is the way it is.
I hope you are keeping warm. Brisbane today is having what will probably be its coldest day of the winter, (just over 12 degrees), and we don’t like it much! I expect you are used to far worse than this though, where you are. Kind regards,
FIONA Qld September 2011
Just a short note to let you know i received my parcel on Friday. pleased to tell you nothing has changed. i still love my fitz like a glove ironing board cover and after all these years still the absolute highest quality. thanks so much.
WENDY NSW September 2011
How’s that for Australia Post service – I received my parcel today thank you. Regards
RUTH NSW September 2011
(Ruth’s parcel was posted on Friday and received on Monday.)
Thank you for my order received the day after we talked on the phone. Wonderful service! It looks lovely. The yellow is so cheerful! I would like to order a cover and underlay for my daughter. Thank you so much.
JOYCE NSW September 2011
I came across you via the Ruby Connection web site, having got to there after reading an article in last Friday’s AFR magazine and Googling the person. I read your profile and was inspired – and then read about your products … and I am one of the thousands out here in ironing-land with a wrinkled cover!
HEATHER Qld September 2011
Hi Carol, remember the bloke in Canberra who told you you should be on the internet? Hmm, I never would have imagined your website being so adventurous, and such an adventure to visit – well done!! My 5th ironing board cover? Take care,
PETER ACT September 2011
Bought my first Fitz Like A Glove ironing board cover about 12 years ago at the Murrumbidgee Farm Fair. Since then I have purchased another one and then this will be number 3. I would not use anything else as nothing I have seen measures up to the quality of your product.
WENDY NSW September 2011
Got my ironing board cover and it actually fits which I am delighted about. I shall pass your industry onto every one that I know. Thank you for your prompt service. With kind regards
DIANNE NSW September 2011
I was referred to you by a work friend. Regards,
MEGAN VIC September 2011
Just letting you know that I am purchasing the ironing board cover to replace one I bought from you (actually via the Guide Dogs Association SA) many years ago. It has been an absolutely wonderful product and am only having to replace it because it has finally worn through and has ripped. Thanks again
FRAN SA September 2011
Have just placed another order for the brass bristle brush and a log lugger on the internet – gave mine to a girlfriend!! They all love them. Thank you for such a great product.
JULIE ACT September 2011
Sorry it has taken so long to reply. I have used the ironing board cover several times and find it is absolutely fantastic. So smooth and doesn’t move at all which was my main issue with the old one. Thanks again, will definitely recommend it to anyone who wants to listen. Thanks again,
GAYE NSW September 2011
Thank you Carol. I’m pleased to report that Jasmin has received her parcel and is delighted with her new ironing board cover and felt. Thank you for despatching it so quickly. Regards,
HELEN QLD September 2011
I seem to remember reading about you in the Stitches magazine ages ago, liked your attitude and decided I deserved a decent ironing board cover as I seem to iron a lot. (I still subscribe to Stitches and have even started sewing again…just a little.) Now I have worn a big hole through the body of the cover and need a new one. I know I should have washed it etc, etc, but it’s easier getting a nice new one and your business keeps bubbling along too!! I get tempted to buy some of your other products now & then, especially the shoe bags and the log carrier, but so far haven’t been able to justify them. Thanks for the chat! Hope it provides some useful information for you. Kind regards,
ROSEMARIE SA August 2011
Just to let you know that I received the parcel today at work. So when I get home I will rush in and transform my ironing board. Thanks for being so prompt and I’ll let you know the outcome once I’ve fitted it. I do love the colour!! Kind regards,
ALICIA QLD August 2011
Its Ekka public holiday here in Queensland so I am at home today and have fitted the cover and pad and it is just perfect. I love it. I actually haven’t trimmed anything off the padding as it seems to be fine and not much spare hanging over. The edges seem to be nice and tight. Should I use the drawstring at the end of the cover to make it even snugger? Thank you so much for making such a wonderful product. Kind regards,
ALICIA QLD August 2011
Finally time to replace my old fitz like a glove … After 10yrs!
WILLIAM NSW August 2011
I had barely read your email, when the postman delivered your parcel! And my son and daughter-in-law came for dinner last night, and took it home!! My daughter-in-law is a great Facebook/twitterer, and says she will stick a photo on her Facebook page as soon as she has put it on!! Then her family can start another tradition, now that all mine have acquired theirs!! Thank you for such amazing service, AND such a good product!!! Cheers,
MARG NSW August 2011
Hi Carol, I have been a very long time customer and have previously purchased your ironing board covers at Murrumbidgee Farm Fair a long time ago when it was at Yanco Agricultural Institute. Thanks for great quality products. I am very fussy about my ironing surface and your products do exactly what they claim and provide a smooth, even. surface. Thanks again and keep up the good work. Regards
AMANDA NSW August 2011
Hi Carol & Victor, Just a quick email to thank you very much for organising to have the larger log lugger made for me. It has arrived and has already been put to good use! Wonderful service again! Many thanks
GEMMA NSW August 2011
After 6 years (last order placed 20 April 2005)of constant use I cannot believe such a wonderful product has lasted this length of time and is now only just starting to show wear its age. Many thanks and look forward to receiving my new ironing board cover.
Sandra NSW July 2011
Hello, I’m back to purchase more of your wonderful products & I would be very interested in purchasing at least 2 laundry bags when available Please pass on my thanks to your very talented staff, tell them I think of them fondly & with gratitude each time I use my ironing board. Regards
Sharon Qld 2011 July
whilst going through some old things i found the pouch that my old ironing board cover came in and looked you up i brought my first fitz like a glove cover 16 yrs ago and it has seen a lot of clothes in that time. it is now time for a new one and i hope i get just as many years usage out of it glad to see that you are still around i paid $29.95 for the first one.
Alice NSW 2011 July
I met you years ago when I bought my first Fitz like a Glove cover. It was at a Murrumbidgee Field day when they used to beheld at Yanco. You had met my son John at Tafe when you were both doing the Small Business course. He is a busy handyman in the Mudgee district, not so far from you. I have just purchased a new iron, and looking at the sad state of my cover, decided I’d like a new one to match the walls in the room where I do my ironing. The old one did live up to all your claims for it! Love
Lindsay NSW July 2011
My sister bought us one of these [Log Lugger] years ago and it’s finally given up the ghost. I love them!
Heather NSW June 2011
Good Morning Carol,
The research and the ordering was done by Lorraine. My name is Ross, the husband of the aforementioned Lorraine.
I retired six years ago as the Senior Partner of a Firm of Chartered Accountants in Adelaide. We moved to the Gold Coast to enjoy the 300 days of beautiful weather. Lorraine thought that she had several more years of work in her, and soon started working again. I continued with my retirement from the debits and the credits, the tax returns, and the financial statements, and it was at about that time that I discovered the absolute joys of ironing.
But – and this is where the story really begins, I never knew that ironing could be such a pleasure until this very week when your Fitz Like A Glove ironing board package was installed on our ironing board. It is the Rolls Royce of all ironing board covers, and never has ironing been such a pleasure. And so, every Monday, as in the past six years, I shall now set up with a light heart and a song of praise to you on my lips, and iron and iron and iron.
My kind regards, congratulations on a superb product and my thanks. Lorraine also thanks you for making me so happy.
Ross SA June 2011
I always love requests to stay in touch, like this one. My sister and I have purchased many ironing board covers from you at the Small Farm Field Days over the years and have noticed that you no longer come to this, so as not to lose touch I thought I will contact you to change my address for future mail. Many Thanks
Diane NSW June 2011
These ironing board covers are so good. I’ve had my current one for over five years! It’s just starting to wear on the edges, so it’s time to re-purchase.
Trish NSW June 2011
I found out about you through a book, ‘Minding Her Own Business’. Great to see a solution to this problem. I don’t think it is expensive compared to a coffee, both things we have/use every day. Good luck for future sales and congrats on making such an obscure item a success.
Leanne WA June 2011
Hello Carol, It has been four months, and despite my best intentions, I have not managed to get around to writing to you. Until today! I just wanted to let you know that I am loving the ironing board underlay; it is superb! (No surprise about that, though, as it applies to everything you offer 🙂 ). And also, I wanted to say a big thank you for rearranging the postage as
you did. It was most kind of you. I am so sorry to have inconvenienced you like that, and I totally understand why the postage is the way it is. I hope you are keeping warm. Brisbane today is having what will probably be its coldest day of the winter, (just over 12 degrees), and we don’t like it much! I expect you are used to far worse than this though, where
you are. Kind regards,
Fiona QLD June 2011
Impressive service by @IroningDiva Humbled by the discount given even though I forget to use my gift cert ref #youareoneinamillioncarol
Jen Tasmania May 2011
Very happy with your ironing board cover. Works as I was expecting it would.
Margaret SA May 2011
The ironing board cover turned up yesterday and it looks great!! We have just renovated our laundry/kitchen and the colour is perfect (not quite sure why everyone else has to make them in such horrible patterns/colours??) Anyway I am very happy with the cover and the service was very pleasant, quick and painless!! Regards
Emma NSW May 2011
Thank you Carol, I received my covers today and one is already looking lovely on my ironing board. Most importantly, my husband (who does more ironing than I) is impressed.
I’m glad my order went through ok, I was a little worried. I don’t normally make mistakes with these things, but once I’d started I was obviously on a roll! Because I received 3 order confirmations I was a little worried I’d paid three times. (Only one order was received by InterfaceAustralia).
Anyway, thanks again, and I’ll make sure to visit your site regularly. I will certainly recommend your site to my friends and colleagues – my mum has been talking about your covers for ages, but I didn’t need a new one so didn’t think too much of it. I suppose I should know by now that my mother knows better than I do.
Alessandra VIC May 2011
I found out about your business via Google. I typed in ‘ironing board cover’ Australian websites only. I thought your product looked the most robust and also I was impressed that you employ people with disabilities. I am work in the health industry and I know how important it is for this sector of society to feel valued. Thank you,
Leonie VIC April 2011
I just received my order of 1 x Brass Bristle Brush and I’m impressed. We own a car detailing business and have to deal with pet lovers cars. It’s wonderful. I just ordered 2 more. Thank you for your prompt service. Good luck in your venture.
Berneice NSW April 2011
I really enjoyed our recent telephone conversation. I can’t believe I have made a new friend through my most hated chore……IRONING!!!!!! I went back to my board and with the help of my husband Geof, the cover now fits… Fitz….YEAH!!! Today I emptied my ironing basket. It was indeed a pleasant experience. Thanks to your ‘Magic Cover’. From now on I will iron more frequently and won’t have to search for a 3hr.D.V.D to see me plough through the mountain. Thanks also for your blog re the eagles…… I am a ‘twitcher’. Hoping that you are having a Happy Easter. Cheers
Ros WA April 2011
Devastated!!! Hi Carol, this is my second time here for another ironing board cover….the felt underlay is still beautiful and I love the pressing cloth to bits. However, today, while pressing some antique French linen (I collect sets), my iron malfunctioned and burned a char mark into my cover, and scorched the napkin…I think I can save that, but the cover looks like it is ruined! I am so upset, I have loved this cover and until this, it had years left in it. I really wouldn’t buy anything else! Everything you say this cover is – is exact! Sometimes when you buy things you don’t get what you are thinking you will, but not in this case. I COULD still use the current one, but it has a slight hole in it now, and a horrible charred burn mark on it…I think I will use it as another layer underneath the new one. There is even a burn mark on the felt from this incident! Needless to say, I have just bought a new iron; something went horribly wrong so I won’t use it again. Please pass on my thanks to the clever hands that make these covers as I wouldn’t use anything else…ever.
Lorelle NSW April 2011
My board cover, felt underlay and pressing cloth arrived yesterday. Thank you for the incredibly fast delivery! My happy yellow ironing board now beckons (or rather the basket so full that it might tip over!). Kind regards
Tanya NSW April 2011
I was given a Fitz cover by my sister-in-law for Christmas a couple of years ago and I think it’s the cleverest system I’ve seen. Recently I needed to buy a cover for my second board in my sewing room and couldn’t find anything worth having in the shops, so I was very pleased to find your website. Quality will always be in demand!
Gillian NSW April 2010
The ironing board cover arrived ok, thank you, and is doing sterling service. As always, a very successful invention. It almost makes ironing a pleasure!! Cheerio now
Helen WA April 2011
I just received my cover today. I love it ..Fantastic quality and the color is Great. Felt underlay is also excellent .Very Happy and well worth the money. I will tell everyone about it and I hope you can get some more sales. .Consider me another one of your growing list of satisfied customers. Thank You,
GARY USA March 2011
I wanted to thank you for the wonderful parcel I received from you, and in a much quicker time frame than you predicted. The ironing board cover fits extremely well, and is better than any other I have used in many years. Plain and simple, but clearly of a very good quality.
Your email below, plus the papers I received with my parcel show a sense of being personal in a business manner. I was really impressed, and just wanted to let you know you are doing a great job, and I wish you lots of success. Regards,
DIANNE VIC March 2011
I’ve just ordered another Fitz Like A Glove Cover for my daughter, because I do most of her ironing and her old cover would make you wince! I bought one for myself a couple of years ago and it’s brilliant; never moves at all. The shoebags I bought from you, for my overseas trip, have been excellent too, and can be used for other things besides shoes; so handy, thank you. PS: I hope the dogs are well. Cheerio now,
HELEN WA March 2011
The Fitz cover has just arrived – fantastic service, thank you. The old one was, what I think was a Fitz cover as well, it lasted many, many years. If this one does as well, it will last my days, maybe not good for big business, but a lot better than the cheap and crappy iron board covers that seem to be available in the big stores, which don’t fit. Thank you again Carol for an excellent service ! Might even inform members on www.marfan.net.au know about it. Best regards,
TRUDY NSW March 2011
Hi Carol, If I can remember, I found out about your company from a search on Google for ironing board covers, after I ruined mine. I wanted something that was well made and durable and would last and when I saw your products I knew I found what I was looking for. I hope that helps you out .I will also tell everyone about your company. Good Luck in the future.
GARY USA March 2011
No probs Carol..we have the “circus telegraph”., which is great.. I am so happy today as yesterday I received my ironing bd. cover….I must admit i did hold my breath when i opened the package as it seemed so small. But , no – it is a perfect fit and looks very smart. I haven’t used it as yet as we are pulling down the show and moving on sun and mon..and then putting up and showing .. Theeennnn i can get back to my sewing and ironing… Just love the underlay , its so much better than the old crumbling foam that was disgusting looking as i pulled it off under two fabric board covers…Thank you so much.. Cheers
NIKKI WA March 2011
Thank you Carol,
Parcel arrived safely [Brass Bristle Brush] and has been used with great result over the weekend. What a great product and team behind it. Thankyou
JULIE NSW March 2011
My name is Bianca and I purchased my first Ironing Board Cover from you at a wine festival around 10 years ago. It has outlasted 3 irons and numerous baskets of ironing. My cover now finally needs replacing and I was a very happy woman when I looked at the tag at 6.00am noticed a number and searched on the web and there you are. I am so pleased with this cover because it does not stretch out of shape, it sits in place and does not slide around and the felt underlay makes ironing enjoyable (who would have ever thought!) and quicker. Well my cover is on its last breath and I will be ordering a new one today. Regards,
BIANCA NSW March 2011
Hi Carol, I received my package this morning. I am delighted with my products. The fabric and workmanship is excellent and super speedy service! Thank you so much,
JULIE NSW March 2011
Hi Carol, Your excellent product parcel arrived as promised, safely on Friday 4 March 2011. Thank you very much indeed. Best wishes,
AILSA Qld March 2011
@IroningDiva – Love the way this company does business, gr8 products, high integrity & values, txs Carol-
MONIKA NSW February 2011
just replacing cover after 7/8 years thank you
RAY NSW February 2011
nice website, I found it on a search We only have a small ironing board at 33cm x 110. would the small cover be the best to suit this?? Thanks,
IDRIS NSW February 2011
Just to let you know that Wendy R, who lives next door to me, let me try her brush and I was so thrilled with it I have bought one for my daughter as well as myself. Cheers
BEVERLEY ACT February 2011
This is a note, firstly to let you know (belatedly) that I received my ironing board cover, felt, pressing cloth and travel shoe bag very promptly, and secondly, to let you know that I am thrilled with each of them. I’ve joined the vast numbers who credit your ironing board cover and felt with turning a drudge activity into a satisfying and even pleasurable one – and that is some feat – I’m delighted to tell my rels and friends about them! I haven’t used the pressing cloth or the shoe bags yet but I’m sure I’ll be equally as happy with those items Many thanks for your great products and your service. Kind regards
LYN NSW February 2011
Your parcel arrived yesterday, very fast delivery, and my new underlay and buttercup Fitz are already happily installed on the ironing board. The buttercup colour is so bright and happy it makes me want to get ironing! My old cover (over 6 years old – I’ve never had an ironing board cover last this long) is still going strong . . . & will be a handy standby. Many thanks & kind regards
YVONNE VIC February 2011
Just wanted to let you know that my parcel arrived yesterday morning and I christened both items in the afternoon. To add to my pleasure (yes, I meant what I said – especially now that I have my cheery “Fitz like a glove cover and pressing cloth). . . the pressing cloth certainly came in handy the first time – the iron must have been too hot – it left an outline on the cloth not on the shirt at the time. I love the way the cover grips/holds the outfit I am ironing – there is no slipping or constant re-positioning of the outfit on the board. Thank you to you and Victor, for creating this lovely product. Take care & regards
LESLEY WA February 2011
I have just ordered one of your very serviceable “Fitz Like a Glove” ironing board covers. Thank you for your wonderful service in providing me with the only ironing board cover that stays fitted and in place until the fabric is worn. It almost makes ironing a pleasure. Regards
HELEN ACT February 2011
Just to let you know the cover arrived safely and is already in use. What a great product. Thank you
CATHIE VIC February 2011
Many thanks for your delivery of my Fitz like a Glove Ironing Board Cover – I can now look forward to that BIG basket or ironing waiting in the laundry!! All Best wishes.
SHIRLEY NSW January 2011
I thought you might like to know that your parcel arrived safely today, only one day after you posted it – good service! I have already got the cover and underlay on the ironing board, and have tested it and it is wonderful. I try to do as little ironing as possible, but now I might be less reluctant! I will certainly recommend it to friends. Thanks very much.
BARBARA NSW January 2011
Hi Carol & Victor,
Just checked out your website, glad to see you are doing so well. We are doing the same, our products are being sold throughout NSW mostly through IGA, fruit jobs & tourist outlets. It seems along time ago since we had a stall beside you at the Murrumbateman Field Days back in the early 90s. Your ironing board covers are the best. I have never used anything else since getting the first one. All the best for the future.
CATHY WALSH of Walsh’s Homemade Jams etc. Country NSW January 2011
Thanks for letting me know the order is confirmed. I have used your product for quite a few years now – in fact may have to buy a new one for myself soon. This is the second one I have bought as a gift. Many thanks
JILL NSW January 2011
I brought my first cover when I was living in Wagga Wagga and got your information from a Quilting Magazine. I keep your particulars and my daughter has just moved into own home so I brought her the complete set and I am updating my cover. Thanks
MARGARET NSW January 2011
Many Thanks for everything Carol!!
I love my new ironing board cover and will be in touch soon to buy some as presents for my family. Many thanks for the parcel you put together and for your wonderful and prompt service. What a pleasure. Enjoy the rest of your day and I will be in touch soon
TRACY VIC January 2011
What a sweetie you are! I enjoyed our phone conversation yesterday & was delighted to receive the cover today thanks! I will get the cheque for $55.95 in tomorrow’s post for you. Thanks so much for your trust, good faith & excellent treatment! Wishing you all the best for Christmas & 2011!
GEOFF Country NSW December 2010
Just received the parcel, in time for Christmas!!! Australia post is amazing this time of year. My two mothers will be ever so thankful!! Enjoyed reading your story about your humble beginnings, keep up the great work. I’m off to continue my Christmas preparations as there’s always a ton to do. Have a blessed day tomorrow and a great new year!! Regards
SOPHIE SA December 2010
Thank you so much for allowing me to exchange the cover. I have returned the other one in the envelope you sent. Have a lovely Christmas. Regards,
LEANNE NSW December 2010
Thank you for your despatch details, as usual always thorough! I don’t blog or tweet but I took the time to read your Guerilla From The Bush blog. It sounds just wonderful and I’m pleased you are doing all you can for the birds, bees and other creatures. Merry Christmas to you and Victor, and a very happy New Year. Kind regards,
ANNETTE NSW December 2010
Hi Carol, [In response to a lost parcel]
Just to let you know that the original parcel arrived yesterday. I will send the replacement one back to you as soon as it arrives. Thank you so much for all your help. Wishing you a Merry Christmas and a Safe and Happy New Year. Regards
JOAN Country NSW December 2010
Lovely to have such a prompt reply, but then I would expect nothing less.
CAROLYN VIC December 2010
Good morning Carol,
I have received my ironing board cover, thankyou! Can’t wait to get home tonite to try it out, and maybe do some of my ironing that has been building up. Kind Regards,
MONA SA November 2010
The lovely ironing board cover and felt underlay arrived today and FIT LIKE A GLOVE! And how delightful to find a personalised note, a little bit of lavender and more information on your good work. My husband will spread the good word at work – many thanks again, kind regards,
HARRIET VIC November 2010
FYI, I found out about you simply by googling “best ironing board cover”. You were no.1 or no.2 hit (from memory) and the clincher for me was knowing that I’m supporting folk with disabilities with the purchase. Looking forward to receiving it. Thanks
CAMERON VIC November 2010
Many thanks for processing the ironing board cover in such quick time, I picked it up from the post office yesterday and yes it fits like a glove. I haven’t ironed yet, I can still jump over the ironing basket, but I’m sure it will stay put when tested. I have a large ironing board that is impossible to fit with store bought covers . Be assured that I shall promote your cover to all and sundry. Kind regards,
JUDITH NSW October 2010
I am a current – and happy – customer !!!!
COLIN Country VIC October 2010
I received the ironing board cover and the other items yesterday (very quick) and fitted it today, it was very easy to fit and I’m sure will work very well. Unfortunately I have Parkinson’s disease so I won’t be the primary person enjoying your product but I’ll certainly try it out! Thanks again for your prompt and professional service. I’ll certainly recommend you whenever I can. Kind regards,
ANDREW VIC October 2010
Thanks so much for the prompt delivery of the ironing board cover (our third – I bought the first one from you at the Mudgee Field Days in about 2000/1, during our time of residence there). As usual the fit is perfect and wouldn’t be bothered trying any others! In this order I also purchased Mr Chin’s Laundry Bag as a “thank you” gift for a friend who regularly travels by caravan for holidays. I haven’t yet given it to her but I’ll be very interested to see what she thinks because I thought that it would be ideal for their needs. All the best! Kind regards
JENNY ACT October 2010
The Log Lugger I bought 5 years ago has given me excellent service but is now coming to the end of its life. I couldn’t survive without my Log Lugger, so here is my order for a new one. Regards,
GAIL Country VIC September 2010
Second order = happy customer! Thanks Carol
KAREN TASMANIA September 2010
I had a booklet and purchased your ironing board cover; which is a brilliant fit, and a pleasure to use. When the cover arrived it had a leaflet attached about your company. I liked what I read, particularly about the rural lifestyle, happy animals and your staff. So, I decided to key in your web address and see what else was on offer. When I travel I always wrap my shoes in tissue paper, which, naturally, doesn’t last long, and my eyes “lit” on the shoe bags with great pleasure. In about a month I’m off to Sweden to visit my daughter, and your shoebags will come with me; almost as honoured guests! Cheerio for now
HELEN WA September 2010
I used Google as knew there just had to be somebody in Australia that had designed a better ironing board cover than was available in shops. Cheers,
COLIN WA August 2010
I purchased one of your ironing board covers a few weeks ago. I am good at finding any excuse not to roll up to do our ironing, but since using the new cover the ironing has been kept up to date. My hubby can’t believe he owns so many business shirts as they now are all lined up in his wardrobe ready to wear rather than in the bottom of the laundry basket. The cover is a pleasure to use, maybe that is because it is made with love and care. Once I saw that you have the covers made by disabled people I didn’t think twice about ordering one anywhere else so please pass on my thanks for a job well done as the cover is perfect. Take care
WENDY QLD August 2010
Good morning Carol,
First of all, I would like to thank you for the lovely way you packed the cover for my daughter. That was very nice. We received the parcel yesterday, very quick. Thank you! Carol, have a fantastic weekend and I hope I can make a few people enthusiastic about the cover, I will do my best. Kind regards,
WILHELMINA WA August 2010
The parcel of goodies arrived this morning, and I am thoroughly delighted with my new Travel Bug Shoe Bags. Indeed, the way that you had wrapped and presented my order made it feel like opening a Christmas present. The personal touch is very much appreciated. My wife and I will be travelling to England next month, to catch up with our son who is based in Oxford, and to do some walking in the Cotswolds, so I went looking on the internet for shoe bags – and your business popped up in my Google search. The wonders of new technology! We will keep you in mind for future occasions and will happily recommend you to our friends. Kind regards,
TERRY NSW August 2010
I purchased my ironing board cover years ago from an advert in Aust patchwork and quilting – I looked for your ad in some recent issues, but couldn’t see one – only an ad for a different sort of cover. I knew that you had sent me a brochure, so I burrowed through my “stuff” (I throw little away!) and found it – the brochure said postage $12.60, so that may indicate how old the brochure is – I’m sure the cover is much older, and it has only just worn through. Not sure of the state of the felt underlay, but thought I might as well replace that too, and get a “rajah’ cloth. Good luck with your business. Kind regards,
BARBARA QLD August 2010
I found out about your website through ‘google’. I have bought numerous ironing board covers that do not fit and feeling frustrated decided to go online. I wanted an Australian product and was impressed with your work ethic in supporting disabled workers. Looking forward to receiving the products I have ordered. Regards
BRONWYN VIC August 2010
Thanks for the notification. I’m sure your products will be a pleasure to use, I’m one for quality and don’t mind spending the money! As you could probably tell from my order for the shoe bags, I’m travelling overseas soon. My ironing board cover has almost had it, so I will definitely try your one next plus the felt underlay! Your website is great, user friendly and very trustworthy, keep it going! Thanks again,
LAWRENCE VIC July 2010
Good afternoon Carol,
Just a quick note to let you know that my package has arrived today, thank you. Haven’t opened it yet – leaving a little surprise for when I get home ! Looking forward to seeing my lovely yellow cover! It has been a pleasure to do business with you. With warmest wishes J
HELEN QLD July 2010
The parcel has arrived already, I love prompt service and everything looks beautiful, these shoe bags are for my daughters so I haven’t opened them as yet but will certainly give you feedback from my girls when they open them. Thank you for excellent service and I will be in touch with you. Regards
MARY NSW July 2010
Happy Monday Carol!
Awesome, thank you so much! Am really excited that I should have my ironing board cover ready for the weekend! Wishing you continued success and happiness, with best regards J
HELEN Country QLD July 2010
Just to let you know that my ironing board cover arrived ok. As usual it is beautiful. Love your new colours as well. I will order one later in the year to send to my sister in England. I will tell the ladies in my sewing group about your cover and hopefully generate more converts! I do hope you continue to get decent rain, let’s hope the drought is broken soon and Windamere dam gets some water in it. You gave me food for thought about the washing machine. I am going to investigate for when we move out to Coonabarabran. Take care of yourself it is always a pleasure to have a chat with you. Regards
VIRGINIA NSW June 2010
Fitted perfectly! Many thanks for your help. Regards,
JENNY NSW June 2010
I received the parcel. Thank you very much for your exceptional service yet again. Kind Regards
TRISH NSW June 2010
Collected parcel today. Can’t wait to get ironing (can you believe I said that?). CWA meeting is tomorrow so will have the cheque to hand over immediately! Thanks again. Will pass on your brochure in case there are any more “takers”! Cheers [A note from me: Wendy’s CWA branch participates in my fundraising joint venture program The Money Tree. Which is the cheque Wendy refers to. You can ring me for details on 02 63 588 511.]
WENDY NSW June 2010
Just to let you know that the parcel arrived on Monday morning. Many thanks and I love the color. Best regards
ELIZABETH NSW June 2010
Thankyou, we received the parcel yesterday morning and have already fitted the ironing board cover. It fits perfectly and looks great. Thankyou
ANNA NSW June 2010
I live in Arkansas, USA. Yesterday, I finally laid your ironing cover on my ironing board. Our ironing board is an Antique which has been in the family for over 50 years, I am sure. It is a sturdy, very long “old fashioned ironing board made of metal!” quite different from those made to-day! EVEN THOUGH . . . . Can you believe that your ironing cover fits perfectly! What I like most about it is that IT IS MADE OF COTTON and built like it cannot rip!!!!!! THANK YOU, CAROL, FOR TAKING ONE PROBLEM OUT OF MY LIFE!!!!!!!!!! I WILL RECOMMEND YOUR IRONING COVER TO MY BEST FRIENDS!!!!!!!!!!!!!!
FRANCINE USA May 2010
…I will send you a pic when i complete the outfit…i have been using my prizes*** non stop…love the felt underpad and the cover it has made my pressing so much better…i use the press cloth all the time too…thanks so much and I will stay in touch…
(***Every year Interface sponsors a sewing contest on the PatternReview website. Christine won a complete Fitz Like A Glove Ironing Board Cover package as a winner in the 2010 Activewear Sewing contest.)
CHRIS USA May 2010
Thank you for the parcel, which arrived this afternoon. It certainly looks and feels very nice. We battle along with the same old thing for years and it is only when you find bits on the floor that you take any action. So now I have. Thanks for your courtesy,
TAMEA VIC May 2010
Your parcel arrived this morning. Thank you very much for prompt service and the sprig of lavender. I still have the sprig from the last ironing board cover delivery. Best,
WENDY NSW May 2010
Just a quick note to say that parcel has been received, installed and used many times in the past fortnight. It’s so lovely to have a cover that fits snugly, and doesn’t move or roll when you adjust whatever you are ironing. Thank you so much for your help, and my daughter said that she’ll be placing an order soon. So this maybe the beginning of another family circle for your business! Regards,
JULIE QLD April 2010
Thanks for the kind words but don’t be too inspired until we see how this quilt turns out! LOL. My IBC arrived yesterday and I got right to work putting it on! I was able to do it all by myself, which is quite a testament to the ease of use, believe me!! It fit perfectly and I am very happy with it, I started ironing the block rows last night and I know already I love this cover! Thanks again for such a superior product! I was also extremely impressed by the thickness of the underlayment. I have never seen anything like it! You’ve got me as a customer for life! Take care,
DARLENE USA April 2010
My mother passed away in 1969, at which time I came by this wonderful monstrosity of an ironing board. FOR THE FIRST TIME IN 41 years, I have a lovely, bright golden ironing board cover in place, no wrinkles, no additions,no strain, no problems. IN FACT CAROL, it FITZ LIKE A GLOVE! I LOVE IT, LOVE IT, LOVE IT. . . could not be happier. And to think, I have almost as pretty a maroon one to replace it with, if and when I choose, and, I may just do that, because IT WAS SO EASY TO PUT ON. Honest to goodness, I bet I have purchased 100 ironing board covers, or more over the years, and NONE HAS EVER FIT. I don’t understand that, unless it is just you companies detail and expertise. Again, THANK YOU for a most enjoyable transaction, and your sweet responses. I feel certain that we will do business again, and I most assuredly will RECOMMEND YOU to whomever I have the occasion.
AGNES USA April 2010
Many thanks the package arrived and the laundry looks great once again with my renovated board. Have a great week. Kind regards
HELEN NSW March 2010
I am delighted with the felt and have passed one on to my daughter who is equally happy. It was good to find a source of ironing board felt without having to search the whole of Sydney! Many thanks,
DEANNA NSW February 2010
The ironing board cover and underlay arrived yesterday. They been fitted and road tested – works great. I thought you might enjoy the attached comic from the Canberra Times a few days ago. Thanks for a great product.
DON NSW February 2010
I have received my package and could not be more satisfied with its contents and your kind, informative notes…especially the sprig from your garden. It was a very personal touch. You are definitely a site I will keep book marked on my computer and recommend to friends. Much success to you and your business. Your homeland sounds so comforting. My son -in-law is from Melbourne, (he and my daughter live in Los Angeles, CA)so I know of your beautiful and vast country from him. Best of the rest of 2010.
MARY USA February 2010
Thanks for your response. I heard about you through my patchwork/quilting friends. Chose to patronise you because you have disabled people working for you and I work for and support a lot of charities. Also as a teacher I know how hard it is for some people with special needs to get job, so chose your company before others. Cheers,
WENDY NSW January 2010
Thank you for your email but the parcel arrived before your email did!!!!! I had a big pile of ironing to start on that morning so fitted the new felt and ironing board cover straight away. I could not believe the difference between the felt and the old foam that was already there. I also cannot believe that I am raving about ironing!!!! It is something that has to be done but at least it is now more pleasurable. Thank you Carol and your team. I am not on Twitter or Facebook but a few of us are meeting at a friends house for dinner on Saturday and I shall bring up the subject of ironing boards etc. 😀 Best wishes,
BRENDA NSW January 2010
Thanks — the Brass Bristle Brush has already arrived and awaits being wrapped and put under the Christmas tree! Hoping for a ‘dog-hair free’ New Year! Happy Christmas.
GAIL NSW December 2009
Thank you Carol,
My package has arrived. It is a lovely colour, goes very well in my laundry and it Fitz Like A Glove! I hope you have a lovely Christmas and a peaceful 2010. Cheers,
ELIZABETH NSW December 2009
Thank you Carol,
I’ll look out for the notification from Australia Post. As far as feedback, l’d like to say your customer service is the best I’ve ever encountered. Of course your product is also great as this is the third we’ve bought. Wishing you a lovely time over this celebratory season to you and those close to you.
LAURA NSW December 2009
The parcel arrived safely today. Many thanks for the prompt delivery at this busy time of year. This is going to my daughter as I still have two covers in very good condition. The ease with which they can be put on to the ironing board is the main reason I hope and trust that you will be in business forever or at least while I am still alive and kicking. I like the colour ‘driftwood’. With kindest regards
FRANCES NSW December 2009
Thank you for getting the goods to me so quickly. Hope you had a lovely Christmas and wish you a happy new year.
CAROLYN NSW December 2009
Received the goods – looks like – simple but clever design – works at treat – thanks.
KAREN WA November 2009
Dear Carol Jones,
Thankyou for the ironing board cover – my third now, I think – and as good as ever. I appreciate your wonderful service. Thank your workers for me, too. Best wishes,
TRISH NSW October 2009
Hi there Carol,
Could you kindly send ‘Fitz like a glove ironing board cover’ information to my sister. I love my sister, however she isn’t getting ‘my’ ironing board cover. They are fantastic! Thanking you kindly,
LISA NSW October 2009
Dear Carol & Victor,
My name is Dennise and I would like to thank you for my order that arrived this morning. A big thank you to the thoughtful person who stuck the sticky tape to the felt underlay bag and made it so easy to pull off by tucking the ends of the sticky tape under. It’s a great idea. I hate trying to get sticky tape off plastic. It’s not good for the fingernails. Thank you for the lavender. I have some growing at home. I quite often just make a trip to the lavender and rub it between my hands, just to smell the pleasant smell it has. Owing to the face I’m at work at the moment, and of course I can’t try out my ironing board cover, I can’t wait until I get home tonight. The first thing I will be doing is trying out the cover and felt underlay. Hope you have a nice day.
DENNISE QLD October 2009
Wonderful to hear from you Carol!!!
Love the cover and will use it in my upcoming shop expansion this coming winter for us and summer for you. Pls do drop a note from time to time… hope to be helping one of your patriots that is in the States in Feb with his business. My family being from the UK and he being from the Commonwealth, it is a pleasure to be with him as he has mannerisms and expressions that I grew up with. He is one of the few I know that fully understand that afternoon tea is more a religion than an eccentricity. I’ll keep you posted on those up coming events as well. All the best to you….
WIL, Designer of Safety Clothing & Sir Winston II (my Sheltie dog) USA October 2009
Originally I saw an advertisement in the Australian Stitches Magazine. Then looking through the internet one day came across your website by chance – ordered an ironing board cover and underlay – then a friend saw my ironing cover and asked me to order one for her. The same has happened again. This time I am going to have one for my normal ironing and another for my craft work. With a spare just in case. Many thanks. It doesn’t move like the usual elastic edged ones I can normally buy in the department store and the underlay has been fantastic. I also ordered a brass cat hair remover, which has been great, not only for the cat, but my daughter’s corgi also. It has certainly earned it’s pay in this household. I even do the carpet with it as my husband has put a long handle on it which can be unscrewed, making it much easier on my back. All the very best with your products.
EVA QLD October 2009
Just a quick note to say I have received my cloths, thank you but as I am a working single parent, I only do ironing on a Sunday evening so I have not yet had the pleasure of testing the Best Boy Pressing Cloths. BUT I need to say a huge thank you for the wonderful presentation of the cloths, the additional “personal” touch that is added to the parcel. I’m a “nutty” when it comes to that sort of stuff and I was pleasantly surprised.so thanks again
MARGARET VIC September 2009
Thanks for the email letting me know that my new ironing board cover is on its way. I appreciate the update, and i particularly appreciate the personal tone of the email. I have just had a bit of a browse through your blog about various experiences with Fedex, David Jones, and the melt-down of your fax machine. I like that your blog is well written and humorous, but nevertheless pretty close to the bone. I have also had some frustrating experiences with courier companies, large stores who won’t do special orders, and who employ staff who have absolutely no idea about their merchandise (which means that even those who would like to offer a high standard of customer service are incapable of doing so, due to no fault of their own). I will let you know what I think of the ironing board cover when it arrives and I have tried it out. If I like the cover as much as I liked your blog, I will be very happy. regards
SUE TASMANIA September 2009
Thank you so much for taking the time and trouble to send Mr. Chin’s Laundry bag post haste to Jodie in time for the family’s overseas trip. I rang her yesterday to confirm that it had arrived and she said she was very pleased with it and it was now packed ready to go. I like the look of both bags, the plain one is a more modern look I think, and even though I like it, I still prefer my tapestry version. Next time I go up to Shellharbour (probably in a week or two) I will take Chantal’s bag. One again Carol, thank you. Regards
PATRICIA 🙂 (Happy customer) NSW September 2009
I read an advertisement about you in Patchwork & Quilting plus a patchwork friend recommended your ironing board cover as the “best ever”. Regards,
JUDY VIC August 2009
Thanks. I picked it up yesterday and it is on the board. I bought one a few years ago and it finally wore out, the underfelt is still going strong. It is the best ironing board cover and actually extremely economical as it may cost a bit but it lasts for a long time. Thanks
SHARYN NSW July 2009
Good morning Carol!
Dad loves his Log Lugger. Thank you for your amazing service. He was thrilled to pieces and has really enjoyed using it over the recent wet and cold nights as he settles in each night in front of the toasty fire. Of even greater fascination to me though, was his response to your marketing material. He actually viewed your other products! This may sound ridiculous for me to sound so excited about it but if you knew my father you would understand my reaction. He is the world’s greatest cynic. I was intrigued at his very out of character behaviour so I asked him what prompted him to view your marketing material. His response was the 5% discount voucher and the lavender – he valued the personal touch and obvious care! Can you believe that? Of course you can. You’ve already proven this technique BUT – my father! – my father? I just would never have expected this response. Not in a million years! Well done Carol.
LUCY NSW July 2009
Received your parcel earlier in the week. Had no trouble installing the cover and underfelt, instructions made it a breeze. Tested it out pretty well straight away and was very impressed. All in all money well spent. Thanks for the prompt service and the quality product. Regards
PETER ACT June 2009
just a line to say that I am delighted with the ironing board cover and will spread the word among my friends. Thankyou for all your assistance
ISOBEL QLD June 2009
Came home from sewing and there was the cover waiting for me It is on the board and looks very much at home Many thanks for the lovely service. cya
LORRAINE NSW June 2009
my parcel was received on Tuesday last week. I have fitted the cover and the underfelt and have happily ironed all week nights (as usual!) The cover sits great with all the zig-zag ties. Thanks! I have passed on to a friend, Sue, the 5% offer, as I am sure that she will now invest in a cover as well. Thanks Again for your prompt and courteous service.
DIANE NSW June 2009
Nice to chat the other day…here’s a few of our wedding pics as promised. we had such a marvoulous day full of smiles and genuine love from family and friends. each little part of the planning had a story and was very personal…. just what we wanted… we’re very blessed and married life is just devine….Thank you for yet another ironing board cover serviced with a smile…. it’s always our pleasure.
ROBINA NT June 2009
I received my ironing board cover and shoe bags this morning. They look great and I can’t wait to use them. Many thanks for the prompt response. Wonderful service! Regards,
SUZANNE NSW May 2009
I received my Fitz Like A Glove cover yesterday – it is absolutely brilliant. I have had so much trouble finding a cover to fit my large board. Thank you so much, well done! Now I am purchasing for my daughter. Good luck
SHARON NSW May 2009
your email arrived this morning and two hours later so did the parcel…. I find australia post is usually faster than they say. pretty good from rural n.s.w. to rural qld. many thanks. the ironing board is on the board fitting as you say like a glove and awaiting me to do a big pile of ironing and maybe if Im lucky some quilting. I will certainly tell my friends about it.
RHONDA QLD May 2009.
The cover came in today. Thanks very much. How did you know I like lavender?? 🙂
GERARD VIC May 2009.
I received my ironing cover and other ‘goodies’ today and I thank you for such a quality article and top service. The gumleaf colour is beautiful, it was all easy to put together and I felt the sprig of lavender was so thoughtful, it turned me from a customer into a friend. Thank you for that. I make quilts and do patchwork so my ironing is a very important part of my hobby. I look forward to spreading your story to my family and friends. I’m so glad we met. All the best and take care,
CARMEL NSW May 2009
Thank you for your prompt response Carol.
You’re always a pleasure to deal with. Unfortunately not enough of it nowadays! I am very relieved to hear that white is still a current product – it is so hard to not only get a plain ironing board cover, but moreso in white. Take care,
KASEY QLD May 2009
When I got home from work on Monday (30th) your parcel was already opened! and waiting for me on the dining room table. My daughter can’t help herself!!! She said “Mum, your ironing parcel has arrived and there’s a piece of lavender in it!”.I haven’t had a chance to put on the ironing cover, will do so on the weekend. Thank you so much for your ‘prompt’ service, I’ve decided it’s my new way of shopping. Everything looks wonderful – it’s going to put a whole new complexion on the chore of ironing! Again, many thanks for a wonderful service. Cheers,
LINDY NSW April 2009
The cover and underlay arrived on Thursday. I fitted it yesterday and it is fantastic! The color is exactly what I hoped! Thanks for your communication and care and hope you are enjoying your Easter? Regards
JOANNE VIC April 2009
The package arrived on Friday and I’m very impressed with everything. The new ironing board underfelt and cover have been fitted and work exactly as described – definitely worth every cent. And the shoe bags are just what I was looking for so they have a trip to Europe to look forward to in June! Thanks so much.
RACHEL NSW April 2009
I received the lovely bay leaves and bookmark..;) Very sweet of you to send a thank you. My mother in law loves her ironing board cover and we too are still very happy with ours. Have a great weekend.
MELISSA 😉 NSW April 2009
Thank you for the very quick arrival of my Fitz Like a Glove ironing board cover and felt underlay which were easily fitted onto my ironing board and had me ironing within minutes. When the opportunity arises, you may be sure that I shall recommend Fitz Like a Glove which turns ironing from a chore into a pleasure.
ROBYN ACT March 2009
I almost didn’t open up the parcel from you with the felt but I am so glad I did. Thank you so much for the sweet little gift of the ironing cloth. I have never had one before so I will look forward to the next time when I need one. Would have to be an improvement on a man’s hanky. Best wishes to you and Victor on your very successful business which has come about because of your commitment to detail and professionalism. Well done.
THELMA WA March 2009
Just wanted to let you know the cover arrived the following day. I couldn’t believe how prompt Australia Post was. Thank you very much – it is perfect. Cheers
BEVERLEY NSW February 2009
You guys ROCK!
I haven’t even SEEN this fabled ironing board cover yet but by golly I’m about to place an order for one. I’ve read enough to convince me that this is the only way! How utterly brilliant to create top-quailty products by employing people with disabilities. Good on you! I only wish more people were brave and persistent enough to set up a business like yours (not to mention to write so damned well about it; I edit for a living, believe me I know!). Keep up the good work. I would wish you luck but I don’t think you need it! Best regards,
ALEX NSW February 2009
The best feedback you can have is a returning customer so here I am. I loved my new ironing board cover so much I am now buying one for my 86 year old mother-in-law who insists on doing her own ironing. I know it will make her ironing job easier. In the couple of months that I have been using my ironing board cover it has transformed my ironing experience to being an absolute pleasure. Not many people can boast that about ironing. Thanks
MARILYN VIC January 2009
Many thanks…the ironing board cover arrived this afternoon, well ahead of schedule. My husband Rob, says he loves tension structures…he’s a materials handling engineer (builds really big conveyor systems) he was so enthusiastic about the cover I let him install it. He was very impressed (unfortunately it didn’t extend to any help with the ironing). I had to give it a try immediately and it is wonderful…..I used to spent most of my time arguing with the old cover …this one is just a dream to use. Thanks again for the cover.
MARILYN VIC December 2008
I had notice of the arrival of a receipted parcel at the PO yesterday, and picked up the parcel – which proved to be from you – today. This is just to acknowledge its receipt, and to tell you that I am delighted with the products. The “log lugger” is even better now than when we purchased ours from you: I love the inclusion of the bars which not only strengthen, but will provide shaping. And the size of the lugger is bigger too! And I think our grandson will enjoy his truly masculine-looking laundry bag – and may even use it! I certainly will spread the word whenever appropriate. I think that yours is an organization which merits wide publicity. And your “personalized” approach is very appealing!! Best wishes to you and those with whom you work. We hope that it is a good Christmas – and a wonderful New Year for you all.
MARCIA NSW December 2008
Thank you for parcel which we picked up yesterday. All looks terrific and the Brass Bristle Brush is a success. After I pick up the best bread available here we will try the Kanimbla Olive Oil tonight. Thankyou for everything and we wish you a fun xmas with friends and/or family and all that is good for 2009. ciao,
MIEKE NSW December 2008
Dear Carol and Victor
The parcel arrived yesterday right on cue! My friend John’s came at the same time and he is very pleased with it, couldn’t put it on quickly enough and was thrilled with the result! He is such a good friend and was very good company for Margaret before she died; would sit and talk to her for hours – which was great. Hope you have a very enjoyable Christmas and 2009 shapes up well for you !
HELEN NSW December 2008
I am just letting you know how I found out about you. I must have bought one from the guide dogs many years ago and since then have ordered another one. This now has a hole in it so I have now ordered my third. This time I went online and purchased a set that includes the underlay , cover and ironing sheet. What a wonderful idea. I always make sure that when I start my ironing I have a hanky close by to use – this will be no more. Also by ordering online I got to choose my own colour – I have always been given a green one. Thank you
MANDY SA November 2008
Just to let you know that my parcel arrived safe and sound. Thanks for the prompt and gracious service. Blessings,
SUE TAS November 2008
I am the pharmacist that you were talking to today (28/11/08). I was able look at your website tonight and read some of your blogs. I have to say, I found your story inspirational, thank you for brightening my day.
GAVIN NSW November 2008
Thank you for your help. I received the parcel on Friday and am very happy with the products. I won’t go so far as to say it makes ironing fun, but it does make it so very much easier! I will certainly be recommending it to friends and family.
INEZ QLD October 2008
As always everything is spot on, the cover is perfect. Hope you continue to have the success you all deserve, well done. Best regards,
DAVID NSW October 2008
I received my new ironing board cover last night, thank you! I will fit it tonight, and can you believe that I can’t wait to iron something to try it out! I found your company through Google! Kind regards
JULIE NSW October 2008
I found out about you originally from the Essential section of The Herald last year. I was in an ‘ironing board cover crisis’ and I rang and spoke to you. I subsequently ordered two covers and an underlay and have had no problems at all. The product is fabulous! Thanks,
MAUREEN NSW October 2008
Barry thinks your all size (big men little women) apron is ”bloody fantastic”..thought I’d let you know!
VALERIA WA October 2008
…the ironing is all done. with a grin on my face. Love the new cover. Everyone should have one. Lol Quite alright to say how much I love it.
SHEILA VIC September 2008
Just to let you know the new ironing board cover is great! Even our cat likes it, although she must learn to keep her claws out of it 🙂 Cheers,
KEAN NSW August 2008
This is without a doubt the best ironing board cover I have had in 39 years. It is great and I will be telling all my friends about it. Thank you
KAY NSW August 2008
I have bought several Fitz like a Glove, for myself and my daughter. I bought my first one at Lincraft so you can see how long I’ve enjoyed using them. (if ironing could be called enjoyable). It is your fault I haven’t bought any recently because they last so long. Thanks for a great product.
JANN WA August 2008
Dear Carol & Victor
I bought my Fitz Like A Glove ironing board cover from you when you had a stall in Greenwood Plaza, North Sydney. I’m not sure of the exact year, but I was working in North Sydney at the time, so it was between January 1995 and July 1998. After all that time, a few washes and much use, the fabric has finally worn through in one tiny spot. Amazing! A few years later, when a neighbour constantly complained about the poor quality and fit of her ironing board cover, I bought one for her (and a spare for me). I know she has gone on to buy more for members of her family. I have just placed an on-line order for a new Fitz Like A Glove (and new underlay) and I know it will be of the same excellent quality and fit as my original. You may wonder why I needed another one when I had a spare? My son “stole” it when he finally moved out of home permanently and “couldn’t cope” with the ironing board cover his girlfriend had. Actually, he begged me for it and I gave in! Congratulations on your remarkable products; I wish you continued success. It’s the simple things in life that make us happy, isn’t it? Best wishes
HELEN NSW August 2008
I originally heard about your product in a Patchwork magazine. I purchased a Fitz like a glove cover about 5 years ago and just recently a small tear arrived that grows each time I use it so I am now buying another of your covers as there is no other product on the market I would consider. As you are aware patchwork quilters do iron alot and so reliability is key for me. Thanks for such a great product.
BRONWYN NSW August 2008
We received our fitz like a glove. It really is a far better product than anything I have been able to find in stores here in the Washington, DC metro area. Your product fits my “vintage” ironing board (family pass down). It really makes ironing much easier. Have a great weekend.
HAL USA AUGUST 2008
I find your ironing board covers the best ever! Hence I am stocking up! I recommend them to friends too. Cheers and thanks
JULIE NSW August 2008
I just wanted to let you know that I love my new ironing board cover. My board came originally with a flimsy cover and a foam underlay that had actually melted in parts to the board and had to be peeled off. The new felt underlay is thick and luxurious and fabulous to iron on and I love the crisp white cotton cover. It’s so much easier to iron without having to readjust the cover the whole time. And it looks great too. I am thrilled with it and will definitely recommend it to everyone.
AMELIA NSW July 2008
I ordered a “Fitz like a glove IBC” at the beginning of July 2008, imagine my surprise when it arrived 7/9/08. As soon as I got home, I opened it (practically tore it) and to my amazemen, another surprise – a very well made IBC. Both quality & workmanship beyond my expectations. For the past 25 years I’ve made my covers from whatever I could get my hands on. The last cover flimsy, wrinkly & cheaply made, bought from a from a sewing notions place. Each time I tried to iron, it was a nightmare. I’d given up. I was visiting one of my favorite sites Pattern Review.com saw your cover, ordered & looking forward to a well pressed shirt. Eureka!! Please share this with Victor, Victor’s mother and last but not least, each of your workers that take part in a well made product, a rarity nowadays. Be assured of my continued patronage & referrals. Most sincerely,
CARMEN USA July 2008
I have received my ironing board cover and underlay from you and i am thrilled with it. I would like to order the Brass Bristle Brush from you. Best Wishes
MAGGIE UK June 2008
Thanks Carol for your help with my gift. I know Diena will be delighted with your wonderful product. Yours,
AILSA QLD June 2008
Dear Carol and Victor
Just wanted to let you know that the postman brought the ironing board cover for my Dad to the door just before 1pm today. It is perfect. Firstly, thank you so much for the prompt posting and for being so friendly and professional. Secondly, it was so nice to receive the pressing cloth as a gift for dad. He will be impressed. He will make a comment along the lines of “that’s what I call good old fashioned service”. I will fit the cover and underlay for him later on this week. Then surprise him with his gift. Nice little touch! – thanks again. Lovely doing business with you.
BARBARA NSW June 2008
Thank you Carol
I received my parcel on Wednesday and promptly got rid of my old cover and foam underlay. Then, with very clear instructions, I had your product on my board and in use in no time at all! Can’t believe I’d ever say …”I look forward to ironing”. Will the novelty wear off? Many thanks for an excellent product and wonderful customer service. I will have no hesitation recommending ‘Fitz Like A Glove’ to my friends. Kind regards
LYN NSW May 2008
Just a quick note to let you know the Fitz Like A Glove ironing board cover+felt+cloth arrived in Friday morning’s (18/4/2008) mail. I gave my Mum’s 40ish year old Frazer board a thorough spit&polish and put on the cover which fits snugly and perfectly. Apart from a few age spots on its legs, the board with its new cover looks as good as new, and should be good for at least another 40 years. My dear Mum (recently departed) would have been very pleased with the result.
I must thank you for your rapid and helpful reply to my query through to final receipt of the parcel within four days of order placement – superb. It is very refreshing to find someone like you Carol, enthusiastic and passionate about her chosen field of endeavor. Great old-fashioned and personalised service from someone who believes in her products, but more importantly, someone who makes a genuine effort to please and satisfy the customer. Nice little elegant touches included in the package – overall a very pleasing experience – all businesses should operate in this fashion, highly recommended. Kindest regards and the best of wishes for enduring success for your business.
BRUCE NSW April 2008
PS. Hmmm, now back to that mountain of laundry which needs ironing!
Many thanks for the new Log lugger. I didn’t expect to receive a new one for a broken dowel but I can now see why you are still in business. I much appreciate the GIFT and the fact that you take the trouble to write a personal note with all your dispatches. May you continue to prosper in your business and I will certainly
give you a plug whenever I can. Thanks once again.
LYNNE NSW March 2008
The shoe bags have met my expectations, they are sturdy and reliable and look good. Buying from you was quick and efficient and I would feel comfortable referring others. Regards
ROD NSW March 2008
We bought several things from you recently, including the Fitz Like a Glove ironing board cover which is fantastic – the only thing we’ve found so far to properly cover our unusually-sized ironing board. I was looking at the laundry bags and note you’ve got some blue tapestry ones back in stock. Are you able to email me a picture of the fabric so I can see what it looks like? Is the other option the chocolate brown plain one or are there other colours or patterns available at the moment? Many thanks Rhiannon
I don’t have images, but will put samples in the mail to you today. Take care, CAROL
The samples have just arrived – thank you very much. The navy is especially nice; if you could put it on hold I’ll do an online order now. Many thanks
RHIANNON NSW March 2008
Have received everything and all is great. I want to order 1 more set please. If you still have my credit card details, could you send me one more. I have a friend and I want to give it to him for his birthday. Thanks again.
MICHAEL NSW March 2008
Thanks for this confirmation, I look forward to stable ironing. I may have seen your product at exhibitions, but also in magazines. The most likely would be Australian Patchwork and Quilting and I knew that there was someone making a quality IBC in the context of providing work for people with disabilities and that you were out of the metropolitan area, so I googled and found you. Thanks
JANN NSW March 2008
The parcel arrived promptly as always. We have been using the iron board covers for sometime now and find them great, particularly as the ironing for the B&B is constant. Thanks for keeping us informed of your other activities. Thanks and go well, Stuart
GREEN GABLES BED AND BREAKFAST NSW March 2008
Thank you Carol,
It arrived about 1.00pm today, in good order and delightfully packed. Just loved the lavender – you couldn’t have included anything nicer for me. I look forward to reading the blogspot sometime too. Again, thanks. Regards
JANN NSW March 2008
I received my ironing board cover and love it and I will be passing on information about you and your efficient and lovely service.
MARYANN TAS March 2008
Thanks so much for the parcel of goodies – my ironing board is now a pleasure to use, so thanks very much. Regards,
JAN SA March 2008
Carol, like you said I would love this ironing board cover. I iron for a family of four, all adults. We have become spoiled having just about everything ironed. I’m retired and for some odd reason I love to iron. I have my Mothers old ironing board which the top is made out of wood, she received this as a wedding gift in 1938. The cover fits great and provides me with a ultra smooth surface. My iron glides across the cover, making it so much easier to iron. Thanks Carol for this great product. I will be ordering another one to have on hand in the months ahead.
THOMAS USA February 2008
Package arrived safely, ironing board cover is on & worked beautifully today. So much more superior than the commercial ones!! Thanks again, Kind regards,
LILLIAN NSW February 2008
Hello again Carol,
I just gave my sister the green cover and she is thrilled, so once again, another happy customer. Kind regards
CHERYL NSW February 2008
Just thought I would let you know my daughter really appreciated my gift of the brass bristle brush. She was a bit sceptical as she had tried other brushes. It is absolutely fantastic, can’t believe how great it is and how much hair it picks up. Everyone is delighted particularly Hercules (the beagle) because he can join his owners on the lounge) . Regards
HELEN NSW January 2008
Just wanted to let you know that I found another good use for your Brass Bristle Brush. It helps lift impressions from the carpet…doesn’t remove them completely but certainly speeds up the recovery process! Just thought you might like to know about that discovery! Hugs
MARY ANN USA January 2008
I bought one of your ironing board covers so many years ago that I can’t remember when it was! I think I bought it from you at a stand you had at one of the shopping centres here in Dubbo, but honestly can’t remember whether that’s right. It’s been a brilliant cover – never moves and rides up like the ones that used to drive me insane. It has also worn incredibly well. I was quite comcerened when it started to wear out, as I had no idea whether your company still existed, or how I would find you. Fortunately, I used Google, with the search words “ironing board cover laced”. Yours was the first site that appeared, and I remembered the Fitz Like a Glove name. I cheered! Thanks for making such an outstanding product, and I’ll look forward to receiving my replacement cover shortly.
RHONDA NSW January 2008
I received the parcel on Tuesday. Thrilled on how well the cover fits and somehow the ironing doesn’t seem such a dreadful chore to do anymore. Thank you for the friendly chat we had on the telephone and your excellent service. Cheers
BETTY NSW January 2008
I’m so sorry I never told you how happy Ellie was with my gift. I’ve never seen anyone so thrilled with an ironing board cover! She even showed it to friends when they came to visit. Thank you for the best shopping experience I’ve ever had! Happy Holidays and Happy New Year to you and yours.”
BEVERLY USA December 2007
Thank you for your email….it is nice to know that you care what your customers think! My answers to your questions follows:
1. I am very happy with my ironing board cover and it is holding up to all my expectations. I was looking for one that did not “move” when I needed to drag something big across the ironing board because I am a quilter and iron lots of big quilts. My Fitz like a glove cover is perfect…..it allows me to drag quilts which ever direction I like to iron them and the cover does not move a fraction………..wonderful…..saves lots of frustration!!!!!!!!!!!
2. The thing that I like best about my Fitz Like a Glove ironing board cover is that it does what it says it will do…..that is …NOT MOVE, SLIP, BUCKLE, CREASE etc. it stays in place perfectly.
3. I was very impressed by the prompt service in receiving my order and the little extras you included………..I believe you are a trustworthy organisation and can confidently recommend you to my friends…..I do trust you…
Wishing you the best in you business. Merry Christmas and Happy New Year”
Robyn, NSW December 2007
Thanks for your email and the beautiful shoe-bags. Are you also delivering to Europe, I am moving back to Vienna, but might get some more bags in the future? Thanks
Michael NSW December 2007
That’s fine about postage and packaging. No, it’s not a gift for Barbara. She’s actually going to bring it to Ireland for me at Christmas. It sounds a bit weird, it’s a present for my boyfriend. He has searched everywhere for a cover to fit his ironing board but can’t get one. He said if he was to only get one thing for Christmas this is what he would want. (This sounds very nerdy I know! He’s normally mad as a hatter!). Anyway I just went on Google looking for ironing board covers and yours sounded great! I never thought I could learn so much about anything so simple. He will be delighted with both me and the cover! Thanks for the email, Kind Regards,”
Emer, Ireland December 2007
I know that an email came from you some time ago and now I can’t find it but….it seems to me that you had requested information regarding our use of the brass bristle brush…..which I do love. The only problem is that I can’t even find it when I need it….it seems to ‘travel’ and not put back where it is supposed to be kept! I have learned that there are some fabrics that need to be brushed with caution but it is great on rugs and the more hearty of fabrics…such as a hefty velvet or napped fabrics as well as the rugs. Great invention especially for those of us with long haired cats and sewers!
Hope all is well with you…I love seeing the photos of your property on your website…looks like heaven! …Take care and all the best. I sure hope that your sales are doing well ….I still love my ironing board covers and the brush too…think of you often as those items are in use! As always”
Mary Ann Texas USA November 2007
I have just received my ironing cover and could not wait to put it on. It sure fits like a glove and I can’t wait to try it out tonight and iron. Thanking you for your prompt service.
Linda NSW November 2007
we haven’t managed to wear out the brass brush yet in spite of our best efforts;
it gets rid of dog hair!;
I look forward to our annual chats;
I refer you to people at least once a year and imagine that will continue. If one is in the market for the items you sell, it is hard to go past you and your products.
I don’t recall when we last chatted Carol, but it was an enjoyable experience as usual… Regards, Denna PS have to examine my Xmas shopping list and see if there is anyone else I can give a log-lugger to!”
Denna ACT November 2007
“Carol – My ironing board cover has arrived and is already installed on my board. It fits perfectly! The ironing board was my grandmother’s and has endured a series of ill-fitting covers over the years since it’s quite old and clearly no longer of a standard size. So, finding your cover that fits so well is a real treat. As to how I found you, I went to Google, typed in “ironing board cover” and I think first on the list was your website. I found your story so appealing and your description of the product so perfect that I couldn’t resist. Well, I resisted a while because the cost of postage doubled the cost of the product but in the end, I treated myself in honor of my Mom, as I mentioned in my note. Just to complete the tale, I have attached my Mom’s obit as it appeared in the Brisbane paper recently. I think your story and company are wonderful and will certainly recommend you to others.”
Lucy USA November 2007
Thank you for your email. We (ironing board cover, felt underlay and me) are doing well. The underlay has lost a little bulk and I have gained some.
The Fitz Like a Glove cover is still going strong despite the bashing I give it. A lot of non-ironing gets dumped on it – it’s sort of a temporary desk space. I am ashamed of this, but ironing boards are easy to move out of the way and are always just the right height. In answer to your 4 questions:
1. Yes I am getting the wear I expected.
2. Shrinkage – the (5 years old) underfelt has shrunk a bit but not as much as most do.
3. I like the personal touch & your obsession with quality products & the fact that you are supporting people with disabilities.
4. Yes – I am comfortable referring you to friends.
Thank you for the Gift Certificate. Kind regards.
Wendy NSW November 2007
“Just a quick reply I did a Google search for ironing board covers and yours came up. I had a look at a few others but kept going back to yours it sounds like just what I need. Thanking you”
Linda NSW November 2007-12-04
Thanks for the reminder.
Answers to questions.
1. Yes I am getting the wear from the cover. Thank you.
2. I like the way it fits onto the ironing board and holds firm.
3. I like your service and the way you package the purchases. We are made to feel very special. Thank you.
4. Yes I have mentioned you to friends.
Thank you for reminding me about the gift certificate. I will get back to you if I want to use it. Thanks again.”
Karen NSW November 2007
“Thank you for your e-mail. I will now respond to your questions:
1. I most certainly am getting the wear from my Fitz Like a Glove Ironing Board Cover. One of the best items I have ever purchase – it is fabulous! I still have my original on the Board which I purchased many, many years ago. I purchased one last year for my daughter-in-law and she too seems very satisfied with it.
2. I just love it because once put on the Board, it does not move!
3.I have found the service you provide excellent and furthermore your product is as good as you claim – which unfortunately is not always the case in advertising these days.
4. I would have no problem in referring this product to friends and relatives.”
Doris NSW November 2007
“Thanks Carol – I certainly am enjoying the ironing board cover. It’s a fantastic product – well done! Regards,”
Andrew NSW November 2007
Just thought I would send you a quick note. I have had my new ironing board cover for almost a year now…I can honestly say that I wonder how I lived without it before. No more having the cover roll up as I move fabric over it to iron the next spot…what a relief to not be frustrated by that any more…Love the product! Thanks again for a great product and excellent customer service. Very satisfied customer, expat living in Malaysia”
Debra Malaysia November 2007
Thanks so much! My cover arrived on Monday and I put it on that evening. I told my fellow sewers on Sunday at the Newborns In Need work meeting that I had won second place in the Pattern Review Charity Sewing Contest and I was getting a new ironing board cover. I’ve been telling some other sewers about the cover I was getting. Now that I have it, I can take the picture along with me to show everyone.
Thank you for supporting the Charity Sewing Contest, it’s nice to receive a reward for something I try to do on a regular basis. Right now our group is working on putting together 300 Christmas totes to deliver to the hospitals in our area next month. Each tote will include a receiving blanket, gown or sleeper, hat, booties, burp cloth, toy, bracelet, onesie, and a flannel stocking that can be a Christmas tree ornament. Some of the items are sewn, most hats and the booties are knitted or crocheted. We have a lot of volunteers working on getting these items together! Thanks again!”
Janet USA November 2007
“Hi there – Chris from Talafarmstay at Tyalgum here, just writing to say how happy I am with the ironing board cover. I was thinking kind thoughts of you, and our recent business transaction whilst doing the ironing yesterday. I was preparing the starched damask napkins for our next dinner party, and the job is actually quite pleasant now, thanks to your timely invention.
By the way, several of our guests have commented on the crisp linen sheets and pillow cases – I dry them on the line after a light starching, then press them with some eucalyptus oil added to the water in the atomiser. Always a good result. Cheers and best wishes”
Christopher NSW November 2007
“Thank you so very much Carol!!!! My ironing board measures 18W x 52L. Could you please dispatch my order for the standard size ironing board cover (in white, please) and the felt underlay. Your customer service is impeccable!!!! I can’t Thank You enough! Best regards,
Margaret USA November 2007
I just received the post. I will be using it soon and it looks beautiful. I love the colour. Am so excited to use it.”
Jessica USA November 2007
I bought an ironing board cover at the Murrumbidgee Field days – I think it was in 2001 and have used it constantly since. It finally gave up recently & started to rip. Shows its a great product. I’m looking forward to getting the new one – I love yellow which I don’t think was available back then. Regards”
Jan NSW October 2007
Recently Valeria Rocco from Margaret River presented me with one of your excellent ironing board covers. I had to let you know how great it is. It has made ironing more pleasurable for me. Keep up your good work.”
Bruce WA October 2007
Email Received From Penny on Saturday night, September 22nd 2007
Subject- Fitz Like A Glove Disaster
I’m having a minor crisis here today – after threats of death to my 6 year old if he opened the nail polish bottle… well, now my beautiful ironing board cover (which I love) has a glittery burgundy nail polish stain right in the middle. Have you any suggestions aside from dabbing eternally with nail polish remover (which is not working all that well)? I’m a bit worried that leaving it still quite prominent and them ironing over it might do something horrible to my clothes. Regards,
My Reply To Penny
This is a first!
First, take your cover off the board so the nail polish doesn’t penetrate into your underlay. And definitely don’t iron on the nail polish. You’ll just set it so it can’t come out. Second, we need to experiment here, so will get back to you tomorrow. Third, don’t kill your son. Childhood is about experimentation and pushing the boundaries. Think back to your childhood. I’m on his side. As a child, my parents wanted to kill me a gazillion times, but once I reached adulthood, they were grateful they let me live!!!!! You’ll hear from us tomorrow. Take care,
Reply Again To Penny On Sunday Morning
The only solvent that will remove nail polish from fabric is acetone. All my nail polish removers contain acetone and one also contains acetone and amyl acetate, another recommended solvent for removing nail polish. Which is why I’ve never had a problem removing nail polish from fabric.Your nail polish remover is perhaps the safer and softer approach, acetone free nail polish remover. You can purchase pure acetone in small quantities from hardware stores and some chemists. It’s handy to have around the house, in a safe place, away from 6 year olds, because it removes paint, varnish, lacquer, melted plastic and adhesives from items. Here’s the best way to approach this. Please keep in mind it takes some time to remove the polish because you can only do a little bit at a time, to prevent the polish from smearing and spreading. First: If the polish is quite hard, soften it first with a hair dryer. Second. Lay the spot face down, on a hard surface, over a layer of paper towels. Third: Working from the back, dab the acetone on IN SMALL DABS with cotton wool. Change the cotton wool frequently to keep it clean. You have to keep dabbing until the polish is completely removed. Fourth: Once the polish has been removed, clean the area with a small amount of methylated spirits. This works as an antidote to the acetone. Like removing paint from brushes and then washing them in soap and water. Fifth: Soak the cover overnight in a laundry detergent solution and wash
the next day. I’m not sure if the Buttercup colour will stay in with this approach, but as you’re dabbing in a small area, it will limit any discolouration from spreading. I use this technique when I spill nail polish on fabric and it has always worked for me. I just needed to check my bottle of nail polish remover to see the ingredients and also check my gargantuan library of stain remover books! The secret ingredient is the solvent acetone. Penny, please let me know how you go. It’s a pleasure to be able to help you with this. Take care,
Reply From Penny on Sunday Evening
Yes, the nail polish remover I grabbed in haste is one which is acetone free, and hasn’t been terribly successful. Hubby’s at the supermarket at the moment, and will hopefully get some with acetone. Extra frustrating as we’ve temporarily moved house for a few months and left lots of stuff behind at the “other” house, including (of course) the acetone nail polish remover – after all, why would I need it?
And yes, I won’t kill my son, tempted as I am. My mother often comments that she’s glad she didn’t kill my brother when he was young – he’s now very handy for reaching high things, lifting heavy things, and fixing computers.
I’ll let you know how I get on. It had gone through to the underlay, but only barely – it’s a slight discolouration on the underlay, probably not enough to worry about, though I might try a quick dab with the nail polish remover to see what happens. Cheers,
Reply From Penny On Thursday Morning
HI again Carol,
Just thought I’d update you on my progress – the acetone nail polish remover worked much better than the other stuff, and had the nail polish out in less than 10 minutes. I didn’t have any metho to hand (everything I need is always at the “other” house) so I had to skip that step – also didn’t use the hairdryer because I don’t even know where it is! I ended up soaking it for nearly 24 hours, as we lost power for a while so I couldn’t use my machine (it never rains, it pours!). But in the end, it’s come up quite well – there’s no nail polish colour left, just a sort of pale grayish mark where the polish was, which is probably only noticeable because I know it’s there. There doesn’t appear to be any loss of the buttercup colour, phew.
Thanks for your help – it seems the acetone was indeed the magic ingredient, despite what I’d read in my hasty search through internet stain removal web pages!
Now next time someone asks you in a panic, you’ll know the answer straight off! Cheers,” End of story: Fitz Like A Glove Disaster!
Penny NSW September 2007
“Received yesterday Carol, September 17, in great shape and ready for family distribution – daughter and daughter-in-law. From the Gold Coast to Kulnura we are all very happy with your product. Thank you! Take care
Lorraine NSW September 2007
“Thanks Carol. You were right – it fits perfectly!”
Jen QLD September 2007
My “Fitz Like A Glove” ironing board cover has just arrived, and Norman has put it on to the ironing board. Yes, it is as tight as a drum, and looking good. Ironing is about to begin! The lavender was much appreciated. Many thanks,”
Irene WA September 2007
The package arrived on Friday, August 31 – just one week after you sent it! I haven’t opened it yet since it is a gift for my sister-in-law, Ellie. I expect to see her in a few days and I’ll send you a note then. Just as a reminder, I found out about your company by searching the web for a cover for a small ironing board.
Thanks you so much for your prompt service.”
Beverly USA September 2007
Thank you very much Carol. I received my great ironing board cover and underfelt yesterday and immediately fitted it on my board and ironed for the rest of the morning. It is certainly the best cover I have ever used and it was a pleasure to do the ironing….the cover is so snug and fits perfectly and I can’t begin to tell you just how thrilled I am with my purchase. I will certainly be highly recommending your product to my family and friends.
I have just read your amusing articles “The Ironing Board Cover Lady” and had a good laugh. Congratulations and thank you again,”
Faye NSW September 2007
“Thank You for your prompt response. You asked where I found out about your website. I found it on ”GOOGLE”. I have seen so many other ironing board covers before but your product caught my eye. Not only did the product seem better quality than others but it is made by handicapped people. My 14 year old son is also handicapped physically and mentally, so this is one way I can say Thank You.”
Matthew USA September 2007
Thank you – I am delighted with my ironing board cover and your services. Thank you.”
Gillian NSW August 2007
Doesn’t time fly! Things are going well – though I suppose the ironing board cover needs a wash! My husband really loves his log lugger – he tells everyone who comes what a little wonder it is – and he thinks two would be nice – one each for the two fires he lights regularly. So I’ll order him another. Keep up the good work.”
Carolyn VIC August 2007
The Log Lugger arrived yesterday! The hug was duly delivered. It produced a name transformation – ‘log hugger’! I think he’s spoilt having one for each room – but he is delighted. More power to you. Best wishes,”
Carolyn VIC August 2007
Thank you for your speedy response. I have placed an order for the ironing board cover, the felt underlay, and the pressing cloth and I am looking forward to presenting them to my sister-in-law.
You’ve probably heard this before, but in this brief correspondence and from reading your website, I feel as if I have a new friend in Australia. All the best to you,”
Beverly USA August 2007
Thanks for your message. You make me laugh, it was a good thing that the ironing lady left, and my covers are doing great just as you said they should. I have no idea what on earth she did but never mind it’s all good now as I have someone else helping me.
We have been purchasing your product for about 10 years now and I still think they are great. Please take care and I will definitely be in touch when we need new covers.
Many thanks for your wonderful customer service. Cheers”
Lauren NSW August 2007
It’s good to hear from you! To answer your questions:
1) The ironing board cover is showing no signs of wear at all, and looks just as it did the day we bought it.
2) We love ironing on such a smooth surface without ever having to adjust the ironing board cover and we love the way the iron glides over the ironing board.
3) We loved the personal service and interaction, just like now with this follow-up. We will be phoning you later today with our order. Blessings,
Sue and Fran TAS July 2007
I received the parcel yesterday, thank-you. I have just finished reading your Chapter 9. What a fascinating story. You are right, six degrees of separation is very true. Bye for now,
Marilyn VIC July 2007
My parcel arrived safely yesterday – many thanks! Love the lavender – a nice touch and very soothing – makes up for having to do the ironing! Cheers”
Ann VIC July 2007
“Thank you Carol. The bristle brush has arrived and is well and truly in use!
Bev NSW July 2007
“Thank you for your speedy response, Carol. I have just ordered my new ironing board online. If I can measure the life of my previous Fitz Like A Glove ironing board cover in miles ironed, then I reckon it has probably been to Broome and back! With many thanks again, Kind regards,
Lynne NSW July 2007
“Thanks Carol – I did receive the brass bristle brush and how effective! Got a handful of Winston’s hair although I’d hoovered a couple of days ago. You give Daisy Mae a big hug for me. Kind Regards,
Kay NSW July 2007
Thank you for contacting me about the Ironing board cover that I purchased from you. I love it, it is without a doubt the best ironing cover that is made. My friends thought that I’d gone a little, looney to pay so much for it, and to order it from Australia. I have had to wash it once and it washes great. The pad is wonderful. I can not say enough good about it. The cover still looks brand new. When mine begins to wear out I shall buy another one. It is 12:40 Friday AM here, so I think I had better go to bed. My best to you and yours.”
June USA June 2007
I’m very pleased with my new ironing board cover. The color is lovely, just as you said it would be. I like the neutral, natural color of driftwood and its soft, warm tone. Most importantly, the cover fits exceptionally well; it does fit like a glove… there’s no puckering or excessive fabric. Many, many thanks!”
Erika USA June 2007
“Hi Carol and crew.
I have wanted to email you for quite a while, but the keyboard on our computer has been faulty. We’re up and running now, so I can send you a big thank you at last. I recently bought 10 ironing board covers from you, and had a very enjoyable phone conversation with you…. I was the lady who told you how much I loved the little touches you added to your deliveries – the lavender and book mark and letters etc. Those personal touches made it feel like I was getting a gift in the mail. I have given away all but one of the covers now, and haven’t yet checked with my all my friends to see if they love them as much as I do my own. I know they will. Anyway I just wanted to tell you that you have a wonderful product and I do love the way you do your advertising and marketing. Keep up the good work and I look forward to contacting you in the future too. Thank you again. Kind regards.”
Linda QLD May 2007
“Hi Carol – Wow, what a read! It’s raining cats and dogs and I’m about to get back on my trusty Elna and, there is my Ironing board cover just waiting to be fitted. What a nice day I’m going to have. Thank you for the prompt service. First and foremost though, I just had to spend time reading about you and Victor, and all your very interesting and funny stories. What a great attitude to life you have, and, of course, you’re reaping the benefits. Could go on and on but will just say, “Give my love to the dogs” and how about more info on them? Love,”
Kay NSW May 2007
it is very good to use, I can’t believe how long I put up with its predecessor! Cheers”.
Julie NSW May 2007
I received the ironing board cover yesterday. Perfect fit, my husband helped me in cutting the wool underlay and putting on the cover. It is great!!! It is the best ironing board cover I have ever used. Thank you so much for your suggestion on getting the pure wool blanket for underlay, I picked up one for $8.00 at the Anglicare Shop. Thank you for including a lot of information about your company. I am sure my friends would be interested in your products and I will be happy to show my mother in law the cover. She has been looking in the shops for ages for a cover that would fit but to no avail. I am sure she will be very happy too.
What would I do without the internet and the Google search. Thank you very much again and I wish you and Victor all the best. Regards,”
Teresa NSW May 2007
“I have read the story about how you started up in business and think you are very lucky to have found your niche. All your products look very impressive and I am very happy with the ironing board covers I have purchased – the present one is still in very good condition thanks to the first felt underlay I purchased. The philosphy of your company is fantastic. I for one grow tired of buying overseas made products that may be cheap but just don’t last the distance which in the end is false economy and environmentally unfriendly. The little personal touches like the sprig of lavendar, bookmark and handwritten note are also appreciated.
Monika NSW May 2007
Just letting you know that I have today received package – thank you. I look forward to trying it out and will let you know. Your customer service is exemplary – loved the little touch of the lavender and book mark. I’m jealous – sounds like you have a lovely lifestyle in the country. Cheers.”
Karen NSW April 2007
My fitzlikeaglove was delivered to me this am and I feel a renewed vitality. The lavender wafting out of the parcel made me want to leap into the car and drive as far from the City as poss. However of course sanity prevailed. Many thanks.”
Caroline NSW April 2007
“Carol. You’re a real sweetie, thank you for the shoe bags, they are divine and dad will love them. Am spreading the word about your business. Love all the little bits of info you enclosed and especially love the piece of lavender in there. Will order again soon. Thanks for all your help and for being so understanding on the phone. cheers “
Sally NSW March 2007
“Dear Carol and Victor, thank you so much for your prompt and efficient service. My extra large ironing board cover arrived in Friday’s mail. Took about 20 seconds to put on perfectly. The previous cover was not worn out, the gumleaf colour will better suit our country home and the size is so generous. Thanks again, good luck with your business, I look forward to the opportunity to shop again.”
Meryl NSW March 2007
“Each of us has now had an iron on the new cover – no comment whatsoever from 18yo male, 51yo male said ‘Gee, this is good to iron on’ and this morning I nearly emptied the basket. Since ironing, with the exception of real table linen, is not one of my favourite jobs, I think that is a very positive sign.
Better than the new cover, I really enjoyed dealing with you. It is a refreshing change to deal with someone who so passionately believes in their product, and has such excellent customer servicing skills. I will certainly be a repeat customer and recommending you to others”
Jennie QLD February 2007
“thanks so much for your lovely note, i popped on the cover i had ordered for myself (to replace the dead one) again appreciate the small pleasure of something that just plain WORKS!. You have a great little business and i will continue to refer all and sundry to you as often as possible.”
Eve VIC January 2007
“The felt and cover is just wonderful.”
Fay NSW January 2007
“I read your blog with interest. Your story is fascinating and it is wonderful to hear about the success you have enjoyed.”
Felicity VIC January 2007
“I am really pleased with the design and quality of the ironing board cover and amazed at the prompt delivery. By The way, my daughter has Down Syndrome so Keith and I are Doubly pleased to do business with your company.”
Helena SA January 2007
“It is the only cover I’ve ever used that actually works properly!”
Judith NSW January 2006
“We’re enjoying the new ironing board cover – my husband does his own ironing and was most impressed. It was a great Christmas present and I managed to put it on by myself (usually I’m hopeless at that sort of thing).
I must say that the main reason I finally got around to ordering one was because of your user friendly website. The fact that you give your customers a choice in how to order and pay for your products made it so easy and quick for me. Delivery was also prompt as Christmas was so close. Thank you for a fantastic product that lives up to it’s reputation and is Australian made.”
Susan QLD December 2006
“The Brass Bristle Brush…is fabulous! We have a short-haired Persian cat (the breed is called Exotic Shorthair) who still manages to leave 3 to 4 cm hairs over the furniture and our clothing. The Brush works just as you described – far better than the sticky-tape rollers we’d been using previously.”
Megan NSW December 2006
“I purchased the cover because I have one on my ironing board which I have had for more than five years. I am more than happy with it and from my perspective it has lived up to its reputation! This one is for a gift.”
Doris NSW December 2006
“… your pressing cloth will greatly contribute to my ironing pleasure. The sweet shoo is already hard at work (!) and it too is just beautiful. I am so glad that I saw your business referred to in an article in Australian Country Style. Thank you also for the personal touches. They added to a delightful shopping experience.”
Fiona QLD Dec 2006
“I will be taking Mr Chin’s Laundry Bag when I head out to Mudgee next Thursday we are having Christmas at Mudgee.
I have been using “The Hong Kong Plastic Bag” and Mr Chin’s Bag will be more classy.”
Lyn NSW December 2006
“we are loving the laundry bag and the space on the floor where the horrible laundry basket used to be.
I would like to order 3 x ironing board covers please in buff or something natural.”
Sophie NSW December 2006
I thank you for your speedy reaction and am most pleased with your service. The ironing board cover is excellent. I was zipping around the house looking for things to iron tonight!! Hubby will be trying out the shoe bag on his next business trip, but it sure looks nice. Thanks so much and you certainly have a happy customer here in Mitcham.
Carolyn Vic November 2006
“I am delighted, Fitz Like A Glove is a very apt title, it is the best ironing board cover I have had.”
Marian NSW November 2006
“I got my cover set this afternoon. It’s all wonderful! I had despaired of finding a cover for my slightly oversized board, and the manufacturer (Polder) didn’t have one. Your cover truly “fits like a glove.” I can’t imagine how it could be any better. Thanks so much for a superior product. (and very quick delivery).”
Pat NSW November 2006
“I already have one of your ironing board covers. Have now bought a second one for a friend of mine as a housewarming gift. He irons all of his shirts and I am sure he will find it so much easier with your cover. I have been delighted with mine”
Susan NSW November 2006
“Wow! I can’t believe I get a whole new cover just because a clip broke! Thank you so much! I might make the change to Driftwood if that’s okay please! Sorry I’m a bit late and it’s now Wednesday afternoon but next week will do. Again, thank you so much. I love my Fitzlikeaglove! It’s the best cover I’ve ever had and believe me I’ve been through quite a few in my 39 years of marriage! Cheers,”
Bev VIC October 2006
I am thrilled with my cover and even more so with the felt underlay. I can’t believe how different it is to iron on a firm surface rather than the foam underlay I had previously. Thank you again. Kind regards
Sarah NSW October 2006
“An update from our place and another satisfied customer …Jude fitted the ironing board cover this morning…talk about fitting like a glove. Jude was so happy with the fit and the colour she came and cuddled me while I was making a coffee. And if Jude’s happy, I’m happy. Regards”
Andrew O’Keeffe Author, Great Bosses NSW October 2006
Our new ironing board cover has just arrived, and I had it set up and tested within minutes. It’s great and our vocabulary will benefit greatly – no more words of profanity, only of appreciation! Loved reading about the background to your business – it’s great to hear about work that brings personal fulfillment as well as financial success. All the best,”
Janet NSW September 2006
The package arrived on Thursday: the cover it now fully installed and operational and the shoe bags are winging their way to my Dad in Canada. Thanks for your kind and attentive service and your wonderful products. Cheers”
Chris, QLD September 2006
The parcel has arrived – with all the delightful trimmings – and of course the ironing board cover does what you say it does. I haven’t had one that fits properly for years – and I like my wide ironing board. The log bag hasn’t been tested yet, but it looks pretty good. I do appreciate well-made, functional items. More power to you – I am sure this is the best way to undermine the big retailers’ view that the only thing anyone is interested in is the lowest possible price. How did I find out? Back from another fruitless search, I simply put ‘ironing board covers’ into Google Advanced Search – and up you came. I already buy a number of things, like really good jam, on the Internet and I’m increasingly searching for things the local shops no longer have. I think I shall send one of your ironing board covers to my friend in Boston – who unlike me, has a real battle with anything to do with the laundry, but is herself an architect who redesigns spaces to provide universal access. Best wishes,”
Carolyn VIC August 2006
It arrived safely yesterday by courier, and is a wonderful colour. An advertisement in itself. We really loved the piece of lavender, and the great work you have done on your brochure. Thanks for your great service.”
Bill NSW August 2006
“I am amazed and captivated by your detailed and specifically focused response to my email. It’s as though I’ve travelled back in time to a period in history where doing business with dignity, fair discussion and respect for every potential customer was the norm rather than the exception. However, by today’s standards I can already see that you are the exception. How can I possibly pass on the opportunity to order from such a dedicated professional? I shall go online to order at once. I have every confidence I shall be delighted with your product and your service.
Cheryl USA July 2006
I really would like to thank you Carol And Victor For the wonderful ironing board cover I purchased from you. Your service was excellent with speedy delivery. ………..You even took the time to phone me, even though you knew I was severely hard of hearing……..and for that alone, I thank you.
I love the ironing board cover and it really does make ironing less of a hassle.
Thank you both for your kindness and prompt service”.
Ann NSW June 2006
“Your parcel arrived to my door at 7.30am this morning, great service from Australia Post!……..I had been trying to source a replacement sunbeam ironing board cover for my sunbeam ironing board and I was met with a great deal of disinterest from sunbeam stockists and large department stores, I decided to do a little web search and had the good fortune to come across your product.
This morning I have a wonderful warm feeling about the product and the purchase, one I haven’t had from city shopping for a long time”.
Maree NSW June 2006
“I received my ironing board cover yesterday morning…….not even 24 hours after I ordered it! It is fantastic…….I will recommend you to anyone who needs a new cover and the felt is fantastic to”.
Sue NSW June 2006
“arrived today, fantastic service, great ironing board cover, will be recommending it to my friends for sure, thanks so much”.
Jo NSW May 2006
“I’ve received my ironing board cover (thanks so much for the prompt delivery) and I just thought I’d drop you a line to say that I’m delighted with the purchase!
Fitz Like A Glove? It certainly does!.
In fact, after I had received the package I opened it up in the office and showed it to everyone I work with – hopefully there will be a few orders coming your way as a result.
Thanks once again for your excellent product – keep up the good work”.
Jason NSW April 2006
“delighted with my ‘glove’, works a treat. I found you on the net when I was looking for an ironing board, as soon as I spotted your item, I knew that I really wanted a decent board cover”.
Greg NSW April 2006
…If anything can make ironing bliss, your cover does. We all want to transform the world. In a small way, you have. Thanks for that.”
Peter NSW March 2006
Thankyou so very much for all your wonderful customer service. Pattern Review members just rave about the wonderful ironing covers from Fitz Like A Glove.
I will be sure to let you know how much improved my dreaded ironing chores are. It is true that excellent equipment makes for light work. Thank you for the excellent equipment”.
Marion USA February 2006
“I am writing to you with great delight that I have at last found an ironing board cover that does not wrinkle or come apart at the seams. I am an 82 year old pensioner and have been looking for such a thing for some time past. I do not know how long you have been manufacturing such a product but it surely is a winner and worthy of all accolades that have been settled on it”.
Edward NSW January 2006
I recently purchased ironing board covers for my mother and myself. As you predicted we both think they are fantastic. I would like to say that although the product is great, the service and presentation of it and accompanying paperwork was wonderful. Having come from a marketing and advertising background, it surprised me little that you and your partner have had so much success. In this busy, impersonal world we are accustomed to, it is so refreshing to receive such personal and friendly service. Once again, ‘thank you and congratulations’ and I look forward to dealing with you in the future”.
Sharon QLD November 2004
“I love the concept of your business – personalised and caring. All the best! PS: Nice touch having the hand written note on the front!!”.
Katrin ACT April 2005
Thank you for making the global village a reality. Being able to find you on the web and place my order so easily was such a great thing. I think the internet can and does get us back to a time when we can purchase great products from great people”.
Lynne USA May 2005
“Thank you for such warm, friendly and prompt service. It is greatly appreciated”.
Rosi SA January 2005
“Dear Victor and Carol,
Thank you for such prompt service. Also for your very nice personal message. Your product is excellent in every way. You are two very remarkable people. Thanks again”.
Evelyn NSW July 2005
“Hi Carol and Victor,
Just had to let you know I received my ‘Fitz’ at 8.45am this morning, less than 20 hours after placing the order! I am impressed with both the service and the wonderful product. Also the dried lavender was a nice touch, I feel I have met kindred friends”.
Joan NSW August 2005
WOW, I received my ironing board cover and underlay today. Thank you for such a fabulous, fast transaction. It is much appreciated. Almost feel inspired to do some ironing!!!!! I will certainly refer you to my friends as I have a lot of them!!”
Amanda VIC September 2003
Received the parcel. Kath was ‘over the moon’ and didn’t waste any time in replacing the old cover. She was very, very pleased with the contents of the parcel. Very many thanks for your speed in forwarding the order. The lavender was also much appreciated as it is one of our favourite herbs”.
Dick NSW March 2004
“We’ve had our covers for several months now and just love them. We also appreciate the sprigs of lavender in the pack – nice touch! We’ll be ordering again and recommending your company and products to others”.
Kristi USA November 2003
I would like to say thank you very much for the new cover – we like very much. I would also like to thank you for your prompt service – I would call it gold medal service. I read about you in the many magazines I buy every month. Thank you again”.
Raema QLD August 2004
This is to let you know that my extra small ironing board cover and underlay have just arrived. I’ve fitted the cover (easy!) and it’s terrific. I found out about your website from your ad in Stitches magazine and I want to say it’s a great website and your company is really super. The service has been impeccable (and I love the lavender too!) Many thanks and I’ll be telling everyone I know about Interface”.
Felicity TAS February 2005
I gave two covers to friends this year. Keep up the good work and ‘the cause’ – my HOPE is that this will always remain a LOCAL industry”.
Maggie WA November 2004
Thank you for being so friendly on the phone – I enjoyed speaking to you. Now I know why you’re so successful in business”.
Mary NSW March 2000
Your personal message really added to the pleasure of receiving my shoe bags and has prompted me to write to tell you how successful my original purchase of an ironing board cover from your firm has been. After several years of use, it shows no sign of wear and my only concern is that if it does eventually need replacing I just hope you will still be producing a similar product. Good luck”.
Betty NSW September 2001
“Having been in business (House & Garden), I was interested in your approach! For someone like me who now lives in a small country town, it’s great to have mail order available. Your personal touch is appreciated – & very important. The quality of the goods is excellent – strong and well designed. Good luck”.
Philipa NSW August 1999
“I recently purchased one of your Fitz Like A Glove Ironing Board Covers while in Australia. I am writing to tell you it fits my ironing board and I am very pleased with its performance and appearance. I was particularly impressed with its packaging and presentation and your hand written note. I am a satisfied customer. Thought I would write to tell you that this ‘Aussie’ product is a winner in my home”.
Jennifer NZ November 1994
All the photographs are of our property and are taken by Carol the Paddock Paparazzi. To view more of Carol’s photos click here. For more information contact us and talk to Carol.